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Route 18 Chrysler Jeep Dodge Ram

(1,815 reviews)
Visit Route 18 Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 2:00pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:30am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (732) 852-4529 (732) 852-4529
Used (732) 852-4083 (732) 852-4083
Service (888) 584-7144 (888) 584-7144

Reviews

(1,815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 18 Chrysler Jeep Dodge Ram from DealerRater.

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I deal only with Mike Al Jallad and he is very attentive

I deal only with Mike Al Jallad and he is very attentive to everything. This is my 2nd vehicle from him in the last year. He is thorough and very pleasant to work with. I highly recommend Mike as he will help you and his follow up and customer service skills are beyond what you expect from a car salesman.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for choosing to work with Mike Al Jallad again! We’re lucky to have him on our team, and it’s great to hear how much you value his attention to detail and customer service. We truly appreciate your recommendation and look forward to helping you again in the future!

Quick, smooth and easy transaction.

Quick, smooth and easy transaction. Wonderful staff to work with, I would recommend you coming here purchase your next vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great feedback and 5-star review Marc! We’re glad to hear everything went smoothly and that our team made the process easy for you. We truly appreciate the recommendation! Enjoy your new vehicle!

Great dealership been a customer for 30 years .

Great dealership been a customer for 30 years . Mike A is the best always for his customers

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow, 30 years — thank you so much for your loyalty and support over the years! We’re glad to hear Mike A has been taking great care of you. We’ll be sure to pass along your kind words to him. Thank you for taking the time to share your fantastic 5-star review and we look forward to serving you for many more years to come!

My experience with rt18 jeep has always been top notch.

My experience with rt18 jeep has always been top notch. This is my 3rd car with them and I could not be any happier. My salesperson Jason is the absolute best. He is very responsive and goes the extra mile to ensure the you are happy. I would recommend him to anyone who is in the market for a new or used car with that dealership. David in finance was so prepared and I can honestly say I’ve never completed paperwork quicker. He is the best at what he does. Very happy !

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review and continued trust in us Mike! We’re thrilled to hear that Jason and David provided you with such a great experience—going the extra mile is exactly what we strive for. We truly appreciate your recommendation and look forward to helping you again whenever you’re ready for your next vehicle. Enjoy your new ride!

everyone was great to deal with and the purchase was

everyone was great to deal with and the purchase was quick and easy to complete

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall great experience from offer price (minimum back

Overall great experience from offer price (minimum back and forth), Sales associate Chris Hreitz listening to what i wanted and delivering on service and Sophia delivered on speed and efficiency of paperwork. No added sales pitches, this team listens to the client and delivered on price, speed and quality. Great job.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Professional, friendly, knowledgeable, cleaned Lobby

Professional, friendly, knowledgeable, cleaned Lobby and restrooms. Worked out the best deals for my financial situation. Offered several options and explained all in detail. Excellent staff all around including Ryan as well.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very courteous and respectful.

Very courteous and respectful. No hassle dealership. Got a great deal and some unexpected extras. No hidden unwanted extras.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service I would definitely recommend it.

Excellent service I would definitely recommend it. Matt was really helpful and answered all our questions

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Not really expecting to buy something but they were so

Not really expecting to buy something but they were so helpful and it just happened

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience and for the 5-star review! We’re glad our team was so helpful that your purchase just happened naturally. Sometimes the best deals come when you least expect them! We hope you enjoy your new vehicle and we're here whenever you need us!