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Hawthorne Motors Express

(153 reviews)
Visit Hawthorne Motors Express
Sales hours: 10:00am to 6:00pm
View all hours
Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(310) 683-2199 (310) 683-2199

Reviews

(153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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love this place

They have really nice cars at lower prices than other places I checked I sincerely recommend them. I bought my car here :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best customer srvice yet at a car dealership!

Fast, reliable and efficient! Prior to going to their dealership , I was Turned down because of bad credit and repossessions. They were able to get me into the car I wanted at a great monthly note with a credible bank! Would highly recommend this dealership when searching for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Simplicity at its best

We have been always checking out cars at this dealership, being that we are from tge neighborhood. We recently purchased a Jeep Commander. The purchase process wad simple we got pre-approved online,and got a response back in seconds. We found a few small things that needed to be taken care of and they were on top of it. We got the vehicle in the time promised after the minor repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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EXCELLENT CUSTOMER SERVICE AND FRIENDLY!!!

I bought my second car here at Hawthorn Motors Express and I received the best service. Sara was very kind and attentive.I took it for a test drive and it was great..Any questions I had, I was given an answer. Very friendly around here like a family. I will recommend this place to anyone and I am definantely coming back for my next car hopefully by next year! :) FULLY SATISFIED!!!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT HONEST SERVICE

Having just relocated to LA I was in need of a decent car. I've bought a lot of vehicles over the years so I know a good dealer from a bad one and these guys are up there with the best! After doing a lot of searching on the internet I found Hawthorne Motors Express and was simply drawn to them by all the positive customer reviews and on driving the 20 miles to their lot I wasn't disappointed. Sara and her father know the true meaning of keeping the customer satisfied with great friendly honest service and very decent well maintained car stock. I purchased a Ford Explorer from them. Within 3 days it developed a brake problem and they referred me to their mechanic who diagnosed a faulty ABS sensor in the wheel bearing and it was instantly replaced with no fuss - GOOD SERVICE!! When I need another vehicle I shall be contacting them again without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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#1 BEST EVER DEALER I'VE HAVE ENCOUNTERED !

I will be back when in 2 years to only this dealership.Super awesome staff (Sara) and her Dad. Quick easy and friendly. Honest ,gave me carfax and showed detailed receipt with what they did .Low miles on high end cars. Also gave me copy of credit reports.Showed me all the finest details on my GL450 . I love how my new SUV was ready for the family ,not like others where you might have to fix something. They truly care about their customers . Thank You ! Will see you in time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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best place ever

I went to this place not knowing what would happen. It was early, I was having a bad day and I didn't know what to expect. From the beginning they made me feel comfortable. My process was easy, they worked with my credit issues and got me in the car that I wanted. They did everything they could to make me happy and they were so patient with me. I recommend them for all of this reasons. Go and get a car today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hawthorne Motors Express

They did everything in their power to make sure my experience was comfortable and thorough. I will refer anyone here. They are good people and they aim to please. I left out of there with credit challenges driving a 2000 Mercedes Benz S500.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I was very pleased that Hawthorne Motors Express employees treated me. I really liked my infiniti qx56 because it has everything the car has.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

I was very pleased that Hawthorne Motors Express employees treated me. I really liked my infiniti qx56 because it has everything the car has.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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