Reviews
Outstanding service great people
My family and I have made several purchases from this dealer. They offer the best customer service and great used cars. I purchased my car without a warranty or a due bill. I went back several weeks later with a problem and they fixed my car at no cost to me. They handled my situation with great professionalism and never once hinted it was my problem to handle. I highly recommend Hawthorne motors express to anyone looking to purchase a automobile in excellent condition at a outstanding price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2003 TL Type S Found Here!
After searching for quite a while, I located the car I had been looking for...from Central Calif. Sarah was very patient in working with me on this car from long distance. I had a chance to talk with her mom & dad, both very personable as well. They allowed my mechanic to come onto the lot and inspect the vehicle. The good report gave me the confidence to go ahead & make a deposit on the vehicle without seeing it. After several coordinating calls, Sarah's dad told me that since I was coming from a distance away, that if I got there and didn't like or want the car, I could have my deposit back. Who does that in today's business world. I felt very positive in the process. I came to Los Angeles a few days later, drove the car, looked it over and bought it. It came with a 30-day warranty. Nice. They filled up the tank before I drove off satisfied with the purchase. Good job in making the process smooth and friendly. No pressure whatsover. Very nice people...what more could a buyer ask for?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
wonderful
This is by far one of the best car buying experiences I have had. Wonderful customer service, hardworking, honest, dedicated to every customer. I would recommend Hawthorne motor express to anyone buying a car. Thank you Sarah for searching for a great deal for my situation. Love my BMW 328i.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HAWTHORNE MOTOR EXPRESS BEST DEALER
HAWTHORNE MOTOR EXPRESS IS THE BEST! They were able to get the deal done of the vehicle of my dreams within 24 hours with a reasonable down payment and awesome low monthly payments . IF HAWTHORNE MOTOR EXPRESS CANT GET IT DONE NO OTHER DEALER CAN.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEST DEALERSHIP EVER !!!!
HAWTHORNE MOTOR EXPRESS WAS GREAT!! I received the car of my dreams within 24 hours.... Nice quality cars, fast service , reliable and very professional car dealership . The car sales price was one of the closest I ever saw to kelly blue book price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
friendly fast caring family owned dealer
Title describes it all came in with a headache left leaving really relieved what ever your situation might be these people will help you out 5 out 5 stars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place to buy a car
My husband & I have been searching for a car for our family for a while we had bad luck at every other car place we have been to! I spoke to my cousin and explained our situation she told me she & her sister had purchased their car from hawthorne and we should check it out! So my husband & I went on their website to check out the cars we immediately fell in love with a certain car. So when the weekend came we drove 2 hours to check it out. When we arrived we were immediately greeted and felt welcomed. We walked around and found the car. We test drove it and loved it ! So my husband and I decided to purchase it. We went inside and Signed all the papers . Hawthorne is a family owned business and they honestly made us feel like we were somebody unlike other car places we have gone too! My husband and I are so happy with our car and our daughters love it . I recommend Hawthorne to everyone who's looking for a vehicle. Thank you so much hawthorn :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolute best service experience in car buying
Service is key in car buying. i would have to say this family owned and operated business is by far one of the cleanest, family environment, professionally ran and relaxing car buying experiences you will ever have. I would not only buy one car from here but i would buy my next car from here as well as recommend anyone interesting in purchasing a upgraded vehicle from here. At Hawthorne Motors Express they really go a step beyond in order to put you in the vehicle of your choice. Love them!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hawthorne Motors Express
I'm very satisfied with my car they're prices are much better than other places I went to I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a car!
I will befenitly get another car from this dealer awsome place to buy your car i honestly recommend any one to go check out this place :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase