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Vaden Nissan of Hilton Head

(763 reviews)
Visit Vaden Nissan of Hilton Head
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (843) 548-4082 (843) 548-4082
Used (866) 492-1914 (866) 492-1914
Service (866) 497-9323 (866) 497-9323

Reviews

(763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vaden Nissan of Hilton Head from DealerRater.

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Let me say that, I have never had any experience at a

Let me say that, I have never had any experience at a dealership.. Ms.Thelma Daust is amazingly talented, with the best attitude, just full of energy. Love!!! Love!!! My Murano, Thanks for changing My life..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mosley0120, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

I contacted the dealership to confirm the availability of

I contacted the dealership to confirm the availability of the car. Laura Clark informed me the car is available and the Sales Manager Bonnie would return my call, but I have not received any follow-up communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Pt, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to make this up to you. Please contact our manager at (843) 836-6800 so we can make your experience a positive one.

They Daust worked long and hard to find out dream car at

They Daust worked long and hard to find out dream car at a sister dealership in GA. It was amazing and deeply appreciated that she listened closely to our needs and desires to locate this car, have it brought to Vaden Nissan, and strike a marvelous deal. We are thrilled with our car and Thely. Dog Yaz loves his back seat ride and Thely, too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Dudkay69, thank you for taking the time to leave a review for us at Vaden Nissan Of Hilton Head. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

First time I came in here at Vaden Nissan Of Hilton.

First time I came in here at Vaden Nissan Of Hilton. I Walked in the showroom! First word came out of my mouth was wow! What a refreshing feeling seeing all the shiny and spotless vehicles in the showroom. I was wondering around looking at all the cars I was greeted with a bright smile young lady Cinthia . She offered if I would like to test drive. Yes please ! Not long after I went home with a brand new 2025 Nissan Rock Creek. I highly recommend Cinthia to anyone who needs a new or used vehicle. Go see Cinthia she’ll be happy to help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Thelly, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

We came by and look at the inventory for new Nissan

We came by and look at the inventory for new Nissan Murano. Thely Daust greeted us with a smile. She help us look at some options. She’s very happy to help us and found us the brand new 2024 Nissan Murano platinum. She stayed in touch with us even after we purchased the vehicle. Always checking in to see if we have any questions. I highly recommend her to our friends. If you need a car . Go see Thely .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Murano, thank you for taking the time to leave a review for us at Vaden Nissan Of Hilton Head. We're happy we could meet your expectations! Thank you, and have a fantastic day!

We came to just to look for a vehicle and get some ideas

We came to just to look for a vehicle and get some ideas on pricing for our soon to be 16 year old. The dealership made the process so easy and enjoyable that we walked out with a car the same day. They went above and beyond and we greatly appreciated everyone's help. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Mika.stone15, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

cares more about you than just a sale.

cares more about you than just a sale. Awesome personality. I will be giving her many recommendations to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Paulhowald, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!

I came in for service today and Thely came into the

I came in for service today and Thely came into the waiting area and greeted me to my surprise. I'm not used to having sales interact with me after the sale but she remembered my family too. Mark Eden and Jim Fife took care of me right away. I was in and out in no time. Great dealership all around. I usually don't care about sales because service is what matters after I buy a car. Thely definitely cares about people who buys cars from her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Paulhowald, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Truly a great car buying experience.

Truly a great car buying experience. Both Mrs. Daust and the general manager showed us how all dealerships should be! They set the bar high and we couldn’t be more thankful. We will be looking at another car after such a smooth experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Agray, we are so happy to read such a great review about Vaden Nissan Of Hilton Head! Thank you, and have a fantastic day!

It was a pleasure to work with Thely.

It was a pleasure to work with Thely. She was able to get us the price that we requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Cgray4997, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Vaden Nissan Of Hilton Head