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All in One Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)
Visit All in One Auto Group
Sales hours: 11:00am to 6:00pm
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Sales
Monday 11:00am–6:00pm
Tuesday 11:00am–6:00pm
Wednesday 11:00am–6:00pm
Thursday 11:00am–6:00pm
Friday 11:00am–6:00pm
Saturday 11:00am–6:00pm
Sunday Closed
(833) 620-6595 (833) 620-6595

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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GREAT PLACE TO BUY A VEHICLE

This is a family-owned business. If you find a vehicle you want BUY IT from All in One Auto Group. Ali is helpful and honest and they stick by their vehicles. I had a wonder experience with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEWARE!

BUYER BEWARE if you buy a car from here! The car was a great price, looked nice, and had a clean car fax. However, I do not live in VA and the car did not pass the MD inspection. I had to spend over $1500 in repairs so it would pass (all new brake pads, front rotors, back hatch alignment issue that caused entire back window to shatter when I shut it, drivers side window would not go up or down, rear light issue, plus many little things like all new wiper blades, front light out, no spare tire or jack even though the paperwork said there was a tire and jack and that all the power windows worked). When I called to inquire about the issues they were unhelpful and did not offer any explanation other than that I signed the paperwork so it’s not their responsibility. To make matters worse, once I finally passed and got my inspection, I called to tell them I had Emailed It to them so they could send me my license plates. I was assured I would receive them before my temporary tag expired. I did not get them and am still waiting for them as I write this review. I left several voicemails and sent several Emails and no one even bothered to return them. They stopped answering the phone. Their customer service is terrible. Once you leave with the car do not expect them to do anything for you. Very disappointing experience…

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast, easy, and simple experience.

Buying process was easy as can be, dealer had great customer service, and overall had a quick, enjoyable experience purchasing my vehicle. I would highly recommend for any used car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible service

Really disappointed about this dealer. I came to buy a car that was basically a steal. The paperwork was pretty simple, we talked numbers, they agreed, easy. They let me take the car home since it was a good commute to get there so I left my car that I was trading in. I send them the money for the car, then I don't hear back from them for about a week. I follow up for them to tell me that the amount that we agreed upon was not correct and that I owed them money. The contract that we both signed, was incorrect...... We go over this for about an hour and reach a resolution. Two weeks go by and still no word from them. I call back and they have yet to do anything to make the car that I bought from them mine. Had the car for almost two months and it is still not registered into my name, temp license plate soon to expire, for the second time (I had to request a new one since they were taking so long to do the paper work) and I am still waiting. They are constantly telling me that they will call me right back but I don't hear from them. They have my money, they have my car, but I have nothing in my name. Some people have had good luck with this dealer, but I don't understand how they can operate when they have no idea what they are doing. Please avoid this place, if the price is too good to be true, it is because it is.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I highly recommend this dealership. I have been buying new cars every three to four years for over 30 years now and this was by far the easiest/smoothest buying process so far! This was my first time buying a pre-owned car from other than a large name-brand car dealership, and what a difference! We purchased a 2019 RAM 1500 with only 9700 miles on it. We were was able to negotiate everything via email and text prior to going to the dealership. We worked with Mo and Tom, and these guys were fantastic. They were honest and kept their word - try getting that at a big dealership! The guys gave us an amazing deal, below market value; and in addition, they gave us what we asked for on our trade - again, showing that they were not only honest, but fair. These guys will definitely earn our future business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience and worth the trip

Tom was my salesman and he was phenomenal! From the first time I called, when I picked up my vehicle and after the sale, he has been nothing but extremely helpful! I found a 2019 Jeep Cherokee in great shape and for a great price. He warned me that a non refundable deposit would be needed to hold the vehicle since there was lots of interest in it. I was a bit nervous about trusting a person over the phone and especially a car salesman!! 2 weeks later, I feel that I have made the best auto purchase of my life. This vehicle is in great shape and everything Tom has told me has been the truth. I will not hesitate to buy from this group again!!! A A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased

Nice price and car.. Highly recommend. Bought a car. Will bye again. These people had the lowest price on car gurus. Shopped around for a few weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Caveat Emptor (buyer beware)

I've been looking for a new (to me) car for a few weeks. After a couple of very costly bad experiences buying a used car about 10 years ago, I'm very careful now about doing my research on the car and the seller. I always have my mechanic check cars I'm interested in, and if a seller doesn't agree to that I walk away. On Wednesday, July 25, 2018, I found a pristine 2003 Nissan Xterra with 106K miles at All in 1 Auto Group in Chantilly, VA. The vehicle was is great shape and drove well, but the Carfax didn't show a service history, and the dealer didn't have any information on it, particularly whether the timing chain had been replaced. That's a $1,000 repair, and could be deal breaker, so I asked if I could take it to my mechanic to have it checked out, and they agreed. I made arrangements for him to look at it the following Monday, July 30. I chose not to leave a deposit, and was warned that the car could sell over the weekend. I was fine with that, and asked that they call me if the car did sell, since I lived an hour away, and they agreed. On Saturday the 28th a salesman named Isaac called me asking if I was still interested in the vehicle. I said I was and was planning to pick it up Monday for my mechanic to check it out. I arrived at the dealer Monday morning when they opened to pick up the Xterra. The salesman who greeted me told me that he had sold the car Friday, the day before his colleague called me inquiring about my interest in the vehicle! They didn't have the courtesy to call me Friday, as agreed, to let me know and save me an hour-long drive to get there. Car dealers, particularly used car dealers, rely largely on word-of-mouth advertising for their business. I will never go there again, and will be warning my friends not to go there as well. If they treat potential customers this way, how do they treat the people who have bought cars from them and have issues?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Be Careful

Be very careful. Discussed a supposed Prius 5, which was a Prius 4 at best, with Aaron who repeatedly said it was a 5 and would not find such a deal for one anywhere. Original purchase documents were in the glove compartment which was a give away. I didn't bother discussing with him, because I didn't want to waste my time.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Customer Service and Helpful

I worked with Robert when I went in to buy my new (used, but new to me) car. I am in love with my new car!! He was very easy to work with when negotiating and asking questions about it. He valued making sure I left satisfied. I live in Maryland and had to get it Maryland state inspected, which is a much more challenging feat than it is in Virginia, and when it wound up failing because of two small issues he fixed them for me and was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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