Reviews
Trey brown was extremely helpful in assisting us in
Trey brown was extremely helpful in assisting us in finding a vehicle, he helped us with anything we needed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lucas, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick CDJR of Concord.
Excellent buying experience.
Excellent buying experience. Each individual I encountered was helpful, relatable, and understanding. Brandon was a superb Salesperson.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Creason, we love reading reviews like this! Brandon does a fantastic job and we are lucky to have him on the team. We do hope we can be of assistance in the future. Take care!
Fantastic experience with the team at this location!
Fantastic experience with the team at this location! Felipe had excellent follow up that made us come here for our purchase. He partnered us with Jeff Stark, who helped us with the sale of our new SUV. Eric made our financing process so smooth and assisted us with a getting great protection plan for our new vehicle. We also had a positive experience with Mike! He assisted to made sure our car was spotless. Everyone we dealt with was efficient, professional, and very friendly! The entire team at this Dealership is amazing and we highly recommend!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maria, thanks for your praise and kind comments about Jeff and our team here at Hendrick CDJR of Concord. Your praise and kind words means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
My husband and I just purchased a Jeep Wrangler Rubicon
My husband and I just purchased a Jeep Wrangler Rubicon 392 with the help of our sales guy Jake Cole. He was very knowledgeable and fun to work with. The staff here are very friendly. We would definitely recommend purchasing from here and working with Jake.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, kind words and recommendation for Jake and our Team, Kim! It means a lot to all of us and we are so happy to have you as part of our Hendrick CDJR of Concord family!
Tray Brown did a great job.
Tray Brown did a great job. He answered all of our questions about the Jeep we were buying. A real asset to the company
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tray is an awesome part of our team here at Hendrick CDJR of Concord and we are thrilled to hear about your excellent experience with him, Terry! Welcome to our Hendrick CDJR of Concord family!
Brandon Lockard at Hendricks Dodge is a great salesman,
Brandon Lockard at Hendricks Dodge is a great salesman, very easy and pleasant to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
JCC, thanks so much for taking the time to share your recent car buying experience with Brandon with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.
Brandon was great on helping me pick up my 2019 Chevy
Brandon was great on helping me pick up my 2019 Chevy Camaro! He had all the right answers and was fun to be around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, thanks so much for taking the time to share your recent car buying experience with Brandon with the world! We appreciate the opportunity and hope you enjoy your new vehicle for many years to come.
Very knowledgeable and helpful and upfront and
Very knowledgeable and helpful and upfront and understanding respectful eager to help attentive wise good personality
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ezekiel, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hendrick CDJR of Concord
On July 15 Monday arrived at Hendricks for a simple oil
On July 15 Monday arrived at Hendricks for a simple oil and filter change & tire rotation . One hour received a phone call stating a spring had been broken from the adaptor of the oil change cabinet. Communicated a price of replacement for 14,oo.oo dollars. I replied don't think so, I had no issue had no issue before . I questioned the service tech that changed my oil and his experience, knowledge of quality care service, passion and focus on the mechanical responsibility. To much verbal chating ,lack of focus with the usage of the tools , just to aggressive. I felt that I was taken advantage of as a customer with the inflated fee for their irresponsibility. I want my money back. This put me in a financial hardship as well as held my vehicle hostage. I do not trust the chyrsler dealership professionally. My car has high miles but well maintained. They want to send you these videos.It means nothing when you didn't show "what the mechanic did before ? How the mechanic handle the parts and tools during the repair. I am disappointed!! End results $528.00 later. I was robbed @ Hendricks Chrysler Dodge Jeep Concord today. Can't rest !! Bad experience ever!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Phyllis, thank you for taking the time to review our dealership. We would like the opportunity to have your concerns addressed by our Service Director, Richmond. At your earliest convenience, please contact him at (704)456-3000. We look forward to hearing from you soon!
Darren super helpful!
Darren super helpful! True to customer service! Highly recommend him! Drove away with my dream car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Cody, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! Welcome to the Hendrick CDJR of Concord family. Take care!