Reviews
Just Ok experience
3 hours for an oil change with an appointment is rough. Feel like communication could have been better when my vehicle was completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Justin, thank you for taking the time to review our dealership and provide us with some valued feedback to share with our team. We appreciate the opportunity and hope to see you again here at Hendrick CDJRF of Concord.
Customer
It was great. My service was provided in a timely manner I didn't have any issues of concerns I was happy with the experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Audrey, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Car service
Terry and the team were great! Solved my issues in a prompt and friendly way.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hendrick truck purchase
Best car buying experience ever. They worked with me on getting out of my repaired car and were willing to work with me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shannon, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!
Pleased
Came in before sales opened found my truck. They gave me a salesman promptly then I drove it around. Finished with finance shortly after that I was driving home.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daron, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick CDJRF of Concord! Thank you, and have a fantastic day!
Jeff Stark was a great help during my first vehicle
Jeff Stark was a great help during my first vehicle purchase experience. He was honest and was very helpful in terms of allowing me to understand everything. I strongly recommend Jeff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful review, kind words and recommendation for Jeff and our Team, Darius! It means a lot to all of us and we are so happy to have you as part of our Hendrick CDJRF of Concord family!
This is an awesome dealership!
This is an awesome dealership! my husband and I purchased our RAM 1500 on 12/31/23 - great vehicle! everyone at dealership was amazing - especially our sales guy, Jeff Stark - knowledgeable, personable, very patient with all our questions - if y'all looking for a great dealer - go see Jeff at Hendrick CDJF
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new RAM 1500, Tammy, and thanks so much for your wonderful review and recommendation for Jeff and our team here at Hendrick CDJRF of Concord! We are thrilled to hear of your excellent car buying experience! We hope you enjoy your new truck and look forward to seeing you here again.
Super easy to work with Jeff and he was very patient and
Super easy to work with Jeff and he was very patient and kind as we had our young son with us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danielle, thanks for your praise and kind comments about Jeff and our team here at Hendrick CDJRF of Concord. Your kind words and praise means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
We bought a new Ram Truck today from Hendrick of Concord.
We bought a new Ram Truck today from Hendrick of Concord. Our experience went seamless thanks to Salesman Jeff Stark and Sales Manager Mike. This is the second vehicle we bought from here. If you are looking for a new vehicle, we recommend Hendrick of Concord.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Al B, congratulations on your new RAM truck, and thanks so much for your wonderful 5-star review for Jeff and our team here at Hendrick CDJRF of Concord! We are thrilled to hear of your excellent car buying experience! We hope you enjoy your new RAM truck and look forward to seeing you here again.
Long wait
Only complaint is 2hrs for oil change. Use to being in an out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
T, thank you for taking the time to review our dealership and provide us with some valued feedback regarding your most recent visit with us. We look forward to seeing you here again in the future.