Reviews
Service Review
The Service Representative Makeena and crew are true professionals. The best around. I wouldn?t dare go anywhere else to have my vehicles serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nick, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!
Service
Randy is the best! He was very helpful and informative. Talked me through what needed to be done on my truck!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Terik, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! Take care!
Jeep repairs
Was pleasantly impressed with the job my service manager did for me. Repairs where mad in a timely.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!
Buy your vehicle from Mike Gerlack.
Buy your vehicle from Mike Gerlack. No xx. No getting yanked around. He brought me exactly what I asked for. I didn’t even plan on buying but walked away with the perfect truck. 100% calling Mike when I’m ready for a new truck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Schylar Brooks, reviews like this give us motivation and help us ensure we provide high-quality care. Kudos Mike for ensuring you had the best possible experience. Please let us know if you need anything else. Have a great weekend!
Great dealership
Todd and Felipe made the whole process easy. Great salesman and finance department. I felt like I had knew them for years just within the first 3 minutes of talking to them. I will definitely be back in the future for my ram needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pandamanda82, we love reading reviews like this! Todd and Felipe do a fantastic job and we are lucky to have them on the team. We do hope we can be of assistance in the future. Take care!
Excellent service
Came to get service on my compass and Dana Pearson was incredible. He made this a smooth and easy visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerrod, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great Service
My service, Terry, was great. Unfortunately, even with an appointment it took about 1-1/2 to get an oil change.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, thank you for taking the time to review our dealership and provide us with some feedback from your recent visit to our service department. We appreciate the opportunity and hope to see you here again in the future.
Used car
Christian Sayles was easy to work with. I found a car I feel comfortable with.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful! We appreciate you taking the time to share your experience with the world, Cindy! If we can be of any assistance to you in the future, please do not hesitate to contact us.
Awesome visit
Stacey was amazing. She made my visit to get an oil change a smooth process. Very friendly! Recommend to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jamila, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!
Se�or
Lisa was outstanding as my advisor, got in and she took care of me from step one and to the fino
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Juan, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick CDJRF of Concord! Thank you, and have a fantastic day!