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Frankfort Auto Haus

(114 reviews)
Visit Frankfort Auto Haus
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
(815) 534-1759 (815) 534-1759

Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankfort Auto Haus from DealerRater.

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Love my new jeep!

Love my new jeep! Absolutely beautiful, so honest with me from the beginning to end ! No hesitation in buying from this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We recently purchased a Jeep Wrangler from the dealership

We recently purchased a Jeep Wrangler from the dealership and deliver to our home Hilton Head Island The Jeep arrived the next day. It was exactly what we wanted. Thank you so much to all the staff at Frankfort Auto Haus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought 4 cars from them through the years.

Bought 4 cars from them through the years. Great service and honest establishment. Will keep going back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased my car from here and the process was so

I purchased my car from here and the process was so smooth. Everyone was friendly, and I love my Monte Carlo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people to do business with very courteous, for

Great people to do business with very courteous, for being a single mom shopping for a car was very seem less

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people to business with.

Great people to business with.Jeff and the owner very thoughtful and professional. Would refer anyone that needs a car or truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My company just purchased a 2017 Chevrolet Silverado 3500

My company just purchased a 2017 Chevrolet Silverado 3500 4 x 4 pick up with a like new western snow plow. It looks and runs like new. We are so happy to find it. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We just purchased a vehicle from Frankfort Auto Haus and

We just purchased a vehicle from Frankfort Auto Haus and had it delivered to our home in California. It was exactly as described by our sales person and we are 100% happy ! Merry Christmas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the nice review and have a great Holiday season!

Jeff was upfront about everything and was great to deal

Jeff was upfront about everything and was great to deal with! Would recommend them for your next auto purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BUYER BEWARE!

BUYER BEWARE!!!!!! We purchased a 2005 PT Cruiser with 80650 miles from Frankfort Auto Haus in September 2023. This car was supposed to be in complete working order. We drove the car for three days before it broke down completely. This dealership has refused to repair or re-purchase the vehicle to remedy the situation. They also will not contact me in any capacity for resolution. I have filed a formal complaint with the State of Illinois, and I am pursuing legal persecution. Do NOT buy from here, SCAM SCAM SCAM!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.