Reviews
Purchased a used 2021 Soul recently.
Purchased a used 2021 Soul recently. Very pleasurable experience. In and out in 3 hours, friendly and courteous. Would reccomend. If we buy another KIA, we will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have leased 2 cars from sunset Kia in Sarasota.
I have leased 2 cars from sunset Kia in Sarasota. I have always received great service. I would recommend this dealership 100%. Thank you ,Lou Bruce Levinson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service start to finish.
Great customer service start to finish. Not pressured into anything made me feel comfortable and were knowledgeable through the whole process of trading in .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent care
Excellent care start to finish. The team there is on top of everything, no worries at all my car runs as good as it ever has. Very good experience thank you
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Highly recommend this dealership.
Our KIA NIRO was due for a service before we headed north for the summer. The check-in technicion was personable and we picked up our car when promised. Can't do better than that. We bought our NIRO in 2019 from Sunset Kia and have never had a problem with the car or the dealership. We will buy another NIRO from Sunset Kia of Sarasota ... when the cars become available.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thanks for taking the time to leave us a five-star review. We truly appreciate the feedback and we will be sure to share the awesome review with the team!
Sunset Kia of Sarasota is #1
I just purchased my fourth Kia Soul. The process at Sunset was very easy. My salesman Joe M. is amazing. I was put at ease immediately and had my best buying experience ever. Sunset Kia makes you feel at home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Christine, thanks for taking the time to leave a five-star review. We truly appreciate the feedback and we will be sure to share the kind words with Joe.
Corporate Recruiter (HR)
Excellent management team. I purchased a Kia Optima in 2012 and a Kia Seltos EX during this recent visit. I Will always consider them first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Victor, thanks for taking the time to leave a five-star review! We truly appreciate the feedback.
Not Recomend
1. Confusion en la recepcion de mi vehiculo. 2. No me dieron ningun comprobante de recepcion 3. 96 minutos por un simple cambio de aceite y filtro 4. No siguieron el protocolo de revision KiaMotors para el servicio 5. No cumplieron con la inspeccion y rellenado de fluidos 6. El carro en menos de 24 horas me fallo con Check Engine 13.500 Millas
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair of Kia Optima
Found problem with tire and abs sensor. Did complete inspection of entire car. They provided transportation to and from the dealership. All staff were polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very bad
Because of the current system you have set up to follow up on botched repairs/replacements I have been without a working Radio/Android Auto system and it is screwing with my income. You may insert any swear words you like in review. Minimum of 25 words.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase