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Ash Auto Group

(136 reviews)
Visit Ash Auto Group
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday Closed
Sunday Closed
(602) 635-3387 (602) 635-3387

Reviews

(136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ryan @Ash Auto was tremendously helpful resourceful and

Ryan @Ash Auto was tremendously helpful resourceful and efficient! If I could give more than 5🌟 I would!He made this auto experience so easy. I would & have recommended him to all my family and friends! You'll be pleasantly surprised if you're in the middle of if you should buy online! Go for it! It's worth it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I haven't officially purchased a vehicle yet through Ash

I haven't officially purchased a vehicle yet through Ash Group but what I can say about them they do work diligently to get you approved even if thats staying up late. Keith and Yvonne are awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

I had just filed bankruptcy a year ago well my lawyer

I had just filed bankruptcy a year ago well my lawyer gave me this place to look at that work with people just getting done with bankruptcy well this was the worse mistake ever , since day one car was delivered I had instant issues looked nothing like on the pics inside nasty holes everything just terrible I’m paying 22 grand over for a car that has over 80k miles I used to get brand new cars for that smh now I’m having even more issues transmission is slipping there’s so many issues and in paying a arm and leg and there no help nothing they will do to help you it’s sad how this world is becoming greedy ppl who just want money and don’t care about customers it’s sad now I’m stuck in a broke down car I hate ! Big lesson learned

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We worked with Keith from Ash Auto Group and he never

We worked with Keith from Ash Auto Group and he never gave up on finding us a lender, the right vehicle in our circumstance. He truly cared about our family and continues to provide the best customer service ever. We truly appreciate Keith, Ray, the dealership on showing that we’re not just the “customer” but cared about like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Added on too many things and wouldn’t replace my

Added on too many things and wouldn’t replace my windshield as Ray promised! Stay clear if you can! It’s all about money!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Instead of fixing issues, they kept passing me off to

Instead of fixing issues, they kept passing me off to someone else. What one person said they would do, the next said they wouldn’t. Car had several issues, and they admitted the issues should’ve been found by their service techs but didn’t. Still wouldn’t right their wrong though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

All I can say is they were true to the word, easy no

All I can say is they were true to the word, easy no hassle, financing, and paperwork. Maybe other dealerships should follow their lead to all of the staff. I have no words except for extreme great gratitude for your hard work and this is why you have the ratings that you have you guys rock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Happy Customer

I’m so happy with my car all the way in Omaha Nebraska only problem is my whelk bearings are bad but I’m so happy this process was quick easy and worth it thanks Keith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealer!

Purchased recently. They followed through on every promise. Vehicle delivered was in mint condition. An excellent choice of dealer. Thank you, 'Ash Auto Group' for your great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love my car!

I love my car! I didn't think I was going to be able to get into another one but with Ash Auto I had no problems! I was worried about them being in another state and not being able to test drive the car before I got it, but it's reliable and very nice and will last me a very long time. I am very pleased with my purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We are so pleased to hear that you had a wonderful experience. Thank you for trusting Ash Auto Group with your out of state purchase. We've passed your kind words on to our team. Your review made our day!