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California Motors Direct

(393 reviews)
Visit California Motors Direct
Sales hours: 8:00am to 9:00pm
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Sales
Monday 8:00am–9:00pm
Tuesday 8:00am–9:00pm
Wednesday 8:00am–9:00pm
Thursday 8:00am–9:00pm
Friday 8:00am–9:00pm
Saturday 8:00am–9:00pm
Sunday 9:00am–7:00pm
2025 consumer dealer award
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2025 consumer dealer award
(888) 287-1733 (888) 287-1733

Reviews

(393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of California Motors Direct from DealerRater.

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Car Dealership is fraudulent.

Car Dealership is fraudulent.. presented inaccurate/ fake car fax report knowing the car had structural damage and claimed none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Was a hassle trying to schedule a test drive and get car

Was a hassle trying to schedule a test drive and get car inspected, but once I got the car and started the purchase process it was very easy and smooth. Prices are also good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Good service

Very good service , explained very Lil questions I asked about the car very clearly with patient , definitely will referral to my friends and relatives when they wanna buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Run away from this dealership!

Terrible! I am not the type of person who typically leaves reviews (even if its a poor experience). However my experience buying from this dealership was so poor and painful that I felt I must write a review to warn potential buyers. If you are reading this please beware. Unless they have the vehicle of your dreams and it doesn't exist anywhere else on the continent GO BUY SOMEWHERE ELSE, ANYWHERE ELSE. Worst buying experience I've ever had. As soon as you sign the contract they act like you don't exist. They are not a stand up organization, sales guys make empty promises to get you to sign then don't deliver. I would pay more next time to avoid the 2 weeks of headaches it took to finally get my vehicle located and released back to me. Terrible, awful experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Thank you for your service, I’m very appreaciated

Great service. Anthony and Ben really helped out. I recommend this dealership. Treated me very well. Quality of work is very great. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing service

Frank was amazing and easy to communicate. Great follow up will recommend my friends and family to him. And they have sooooo many cars to choose from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware!

Buyer Beware! Paid $10,000 for a used car, got home and tires wouldn't hold air. Two tire stores told me repairs made with temporary gummy plugs and they couldn't repair, must replace. Called dealer and he totally ignored me. Called Customer Happiness rep. and he told me to drive 2 hours to dealer and they would look at it, no guarantees. The car is not freeway safe. It was not worth the risk. Buyer Beware!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Positive car buying experience

Finding a helpful and hassle free dealer was just as important as finding the right car. Raul, the salesman, was extremely helpful and thorough during the whole car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly, and extremely professional and courteous.

Very friendly, and extremely professional and courteous. Benjamin & Adan helped my wife and I greatly today to get a great car we were looking for in a beautiful Honda CRV to the exact color my wife was looking for!!! Everyone needs to go with these guys for a great car buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went to get my door actuator fixed because my door wasnt

Went to get my door actuator fixed because my door wasnt locking. When I got my car back, the interior door handle was DAMAGED. The interior door handle had its smooth rubber carved in, with pieces of rubber still hanging from it. It looks like a dog chewed on it! And it has a big crack on the bottom! the door handle cover for my vehicle is made from brushed aluminum, and it was all bent, and dented in. Like if they used a flat head screw driver to pop it off, instead of using a plastic trim removal tool. The interior door handle was like brand new, before they got their hands on it. And now it's all carved into and has a big Crack on the bottom of it! They didn't even bother to put the door handle cover back on properly. There's a gap between the door handle, and the cover. RIDICULOUS! especially because they gave me the run around just to get the door actuator fixed! Spent two days, 5 hours each day there, and honestly wouldn't even want them to do "work" on my car again. I pretty much took my car to get its door actuator fixed and they return it to me with a broken door handle! The definition of "Mickey mouse job" I already ordered the door handle, and door handle cover from BMW, and I'm going replace them myself. Sometimes when you want things done right, you just have to do them yourself. It's interesting because they come off as nice people, but they're really xxxxx.'s ....EVERYTHING about this place is MEDIOCRE. I wont be surprised when they shut down in a few months, and just rebrand, with a whole new staff...This is their worst location, and it shows. And the sales team has no reason to be that lazy when asked for assistance, they act like they're on an open sales floor, and can miss a potential sell. When really, they just go by an "up" system, and spend most their times on their phones like a bunch of Jack's instead of being out on the lot. TERRIBLE EXPERIENCE. If ownership really cares about their business they'd tighten it up. And I was going to be cool about the whole situation, but this is unacceptable, I got treated like I'm some jerk or something

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.