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Bob Stall Chevrolet

(453 reviews)

Reviews

(453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Was very pleased!, everybody there was so professional and ready to make your experience very comfortable. The best experience so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Guadalupe. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Best, Glenn Gerringer, Service Manager, glenng@bobstall.com

Great service, Great staff, Great facilities

My entire experience with every staff member I came in contact with from the moment I was contacted by Patrick McClain to when I took delivery of my new truck was fantastic!! I cannot thank Patrick and Bill enough for all they did for me. I was very specific as to what I wanted, and Patrick found my truck. I would definitely (and have) recommended Bob Stall Chevrolet. I did not have the stereo-typical "pressure" sales that we all hear about regarding car buying experiences. It is a stressful enough event, and Bob Stall Chevrolet definitely did not live up to that stereotype and made my experience great!!! Thank you all again for everything!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Linda, we cannot thank you enough for your wonderful review of Bob Stall Chevrolet and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Dave Olds, Sales Manager, davido@bobstall.com

Great service

We had a really good experience, everything went really smooth, we never felt any pressure, the sales man Tyler and Ryan were very helpul in sending us pictures and prices before hand. The best of all was getting a good deal. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Calos, we sincerely appreciate your feedback. Each employee is a valued member of the Bob Stall Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Dave Olds, Sales Manager, davido@bobstall.com

Great service

My daughter and I come into Bob Stall for an oil change, from Patrick, and got nothing less than satisfied customer service. Greg and Adele also helped me and my daughter in purchasing a new 2016 Chevrolet Cruz. Adele was amazing she took good care of us and we are satisfied with our purchase. They all made our experience very enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Billy, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Patrick,Greg and Adele is a great people person and they strives to create a positive buying experience for every customer. they will be very happy to hear that they are successful in that endeavor. Congratulations on your new car! Best, Dave Olds, Sales Manager, davido@bobstall.com

Bob Stall Chevrolet Service

It went well and my service rep was very helpful. It turned out that they needed to keep my car overnight and I was offered immediately a loaner car but did not need it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Greg, we cannot thank you enough for your wonderful review of Bob Stall Chevrolet and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Glenn Gerringer, Service Manager, glenng@bobstall.com

Great experience!

Rocky was great from the beginning. Truly, I had been to Bob Stall's Chevy dealership a few months before and interacted with a different salesperson and he was just OK. He wasn't overly pushy but I didn't feel as comfortable with him. Rocky was very low-pressure and I felt comfortable the whole time I was there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, I sincerely thank you for going out of your way to write this review about Bob Stall Chevrolet. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Dave Olds, Sales Manager, davido@bobstall.com

Amazing experience

Bob Stanley made my experience excellent! He was patient and courteous. He helped me get the best deal possible and was awesome to talk to. I would definitely be referring everyone I know looking for a car to Bob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ervin, Congratulations on your brand new car! Bob is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Dave Olds, Sales Manager, davido@bobstall.com

Outstanding service. As uaual

I have always received excellent service from Bob Starll Service center. And this time was no different. Rose kept me informed and gave me a very accurate estimations. I am extremely happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Terence, thank you for the awesome feedback! You're right, Bob and Rose is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! Best,

Excellent customer Service

I went to get the oil changed and tires rotated. I was pleasantly surprised they did not try to say I needed something else done!! I waited in the lounge area, which is an awesome area to wait!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Patricia. We are happy to hear that we were able to provide you an excellent customer service. Please feel free to visit us again if you have any further automotive needs. Regards, Glenn Gerringer, Service Manager, glenng@bobstall.com

Great service, glad to do business with you.

Every member of the staff was very professional, courteous and friendly in my purchase of a new Chevy Colorado. I'm very pleased with my new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, we cannot thank you enough for your wonderful review of Bob Stall Chevrolet and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Dave Olds, Sales Manager, davido@bobstall.com