Reviews
great service
Very good service, didn't have to wait too long. Eric is very good about keeping me updated on how long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna & Sam, thank you for this great review. At Bob Stall Chevrolet,we really work hard to process everything as quickly as possible and I'm glad to hear that Eric was able to satisfy that. Feel free to come back and visit if you have any further needs. Sincerely, Richard Larson - richardlarson@bobstall.com
Great dealership
We felt very comfortable in dealing with our salesman. I feel like he knew what he was selling and answered all questions we had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Henry, I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their service experience is that it is comfortable and not pushy. We try to create that environment for each and every customer and were glad that we were able to satisfy that. If you have any further needs, please come back to visit us again. Sincerely, Richard Larson - richardlarson@bobstall.com
Always Awesome!
Having bought my 2012 Impala LTZ here last July, I always return here for service because I know I'm going to get great treatment. Simon was my service advisor, outstanding as usual!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christine, it was a pleasure to read about your experience with our center. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Simon was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future. Sincerely, Richard Larson - richardlarson@bobstall.com
Greg White is excellent
Greg White always takes the time to answer my questions in a way that makes me confident that I understand what is being done. He also is understanding of my financial constraints and helps me budget for upcoming needs for my vehicle. He will take the time to tell me what service is coming and gives me a general cost for them so I am never surprised. I trust him, which speaks volumes for his care!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brande, Your fantastic review was great to read. I am happy that Greg provided you with efficient and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership with the confidence that they have made the right decision by coming to Bob Stall Chevrolet. We look forward to seeing you for any future service needs. Sincerely, Richard Larson - richardlarson@bobstall.com
Wonderful experience, fast and friendly service!
I had an extremely pleasant experience at Bob Stall Chevrolet. Tyler Carlson provided invaluable advice which allowed me to make an informed decision. Tyler took the time to research different cars based upon the guidelines that I specified. He also provided me with pictures so that I could feel satisfied with the availability of cars provided by Bob Stall. He was very personable which made my experience worthwhile. He answered my questions thoroughly and showed me all the features of the cars that interested me. He even volunteered to take a picture of me with my first car which made me feel both excited and proud of my purchase. Tyler made me and my father feel very welcome at Bob Stall. The next day, Tyler even contacted me to ask me about my car and to let me know that he would be available if I had any questions. Thus, I plan to return to Bob Stall in the future. Overall, every employee that I encountered at Bob Stall was thorough and informed. I never knew that buying a car could be such a positive experience. I will definitely recommend Bob Stall Chevrolet and especially Tyler Carlson to everyone I know!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob Stall Chevrolet
Chuck Talcott was great! He was kind and pleasant, not to pushy. I really think he tried to do his best for me and not for himself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Stingray
Walt was great. Car was all ready to pick up, paperwork already to go and the introduction to the car was right on. Great guy to deal with. Definitely coming back and recommending friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, Thank you for taking the time to provide us with your feedback. We appreciate you mentioning Walt's efforts during your experience, as he is a great member of our team. Congratulations on your new Corvette! We hope you enjoy all that it has to offer and know that we are here to help with any questions that may arise. Be well and enjoy the open road! Sincerely, Richard Larson - richardlarson@bobstall.com
Service at its Best
Rose is my main contact person for my 2011 Chevy Cruze and she is wonderful each time! Kudos to Rise. Everyone is helpful and friendly. Keep up the excellent rating!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, Thank you for letting us know that Rose is always there to lend a hand. She is definitely popular with our customers as she works hard to ensure that our customers receive the absolute best during their visit. Continue to let us know how your future experiences go and we look forward to having the opportunity to work with you again in the future. All the best and take care! Sincerely, Richard Larson - richardlarson@bobstall.com
Excellent service
Our salesman was so outstanding we forgot we were buying a truck and felt more like we were visiting a life-long friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rhonda, Congratulations on your new truck! We hope you enjoy the new ride and all that it has to offer. Your feedback is greatly appreciated and we are glad to hear that your salesman made for such a good experience. We wish you all the best and look forward to working with you again in the future. Take care! Sincerely, Richard Larson - richardlarson@bobstall.com
Great service and compassion.
When I took our new Traverse home, just 2 miles from the dealership, we were rear-ended by a 17 year old boy. I called Oswald and he said to bring it into the body shop. I did. Then I had surgery the next day. A week later, they brought the car to my house, while my husband was at work. That was awesome service! The car is just as it was when I picked it up the first day! I still haven't driven it, as I am in a cast and can't. I can't wait to drive it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, Thank you for taking the time to leave us this review! The circumstances certainly are unfortunate but we are pleased to have been able to lend a hand with your vehicle. We understand the inconvenience of being without one's vehicle and we work hard to provide the best in timely and professional service. Let us know if we can ever be of help and enjoy the new ride once that cast comes off! Sincerely, Richard Larson - richardlarson@bobstall.com