Reviews
Excellent services
Team Honda did an excellent job from the beginning of communicating, negotiating, and finishing the sale. My experience was enjoyable and thorough. The salesperson was friendly and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Untrustworthy tactics, Keep clear
Would leave zero stars if possible Walked on the lot to look at a used vehicle that was marked on their website as a honda certified used vehicle, and was marked as a certified used car on the lot as well. Was told by salesman the vehicle was mismarked as being a "honda certified used vehicle" also was told the listed online price was incorrect as well. They also have no explanation as to why the prices and information changes. Tired of dealers like this that advertise one thing, and when you question them on it, they shrug their shoulders and say.."oh well, I dont know" I do NOT recommend this dealer and will be purchasing elsewhere
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
AT TEAM HONDA STRIVE TO PROVIDE THE BEST SHOPPING EXPERIENCE. WE APOLOGIZE FOR ANY INCONVENIENCE, AND LOOK FORWARD TO YOUR FUTURE BUSINESS. FOR FUTHER ASSISTANTS PLEASE CONTACT ME DIRECTLY. MARIN KIMBROUGH 219-947-3900
Honest, Straightforward, and High Value
Very simple. I did all my homework on line and in person to find what was a fair value. The salesman was honest and straightforward - no messing around. The initial - and final - offer came in so far below my "fair value" research that I purchased the CR-V on the spot, even though I was planning on delaying the purchase 3-6 months and just stopped in to check out was was new on the 2015 model. I could not be happier with how I was treated and with the deal I was given.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnny G
Steve doss was a big help and as well as Tom big thanks to both of you and thanks for the excellent service and professionalism
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I was very pleasantly surprised with my experience at Team Honda. Joe Fronek not only sold me a car, but he sold me on Team Honda. My entire experience was great. He was able to answer all my questions and find a vehicle that was a perfect fit for me. This is my first Honda. It will not be my last. Thanks Joe and Team Honda for a great vehicle and a great buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repeat customer
My recent purchase was number three for our family at Team Honda. Steve Whales did a wonderful job listening to what I wanted. He was so kind and gracious. Car shopping is a bit stressful for me. My experience was a positive one. Thank you Steve! Thank you Team Honda! I LOVE my CRV!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will Return!
Salesperson Angel could not have been more patient and helpful. For a newer and younger employee his knowledge of the cars we looked at and test drove was quite impressive. Combined with a good sense of humor made our visit very relaxed and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
a very good experience, from the time I walked in
These people really made sure I got exactly what I was looking for.I visited another Honda dealership and they was way off wasn't even friendly, didn't even try to meet me halfway, I'm so very pleased with my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Contact only, still searching
Greg has been prompt to respond, very polite and cooperative. May still have the opportunity to deal with Team Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service
This was my first car buying experience. I didn't feel rushed or pressure to buy. Overall a great place to go to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase