Reviews
Kept me informed with up dates took care of warrenty got
Kept me informed with up dates took care of warrenty got he parts I needed fast
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team was extremely helpful and knowledgeable when it
The team was extremely helpful and knowledgeable when it came to my service request! They gave me many options in order help save money!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good visit, service was on time as scheduled.
Good visit, service was on time as scheduled. No excess waiting. All work done as required
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a 30,000 car, and was promised (before I signed
Bought a 30,000 car, and was promised (before I signed the deal) a couple of minor things would be repaired. When I called to set up the repair, Keith the mgr tried charging me to make the repairs! Will NEVER buy here again!! Liars and snakes!!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The dealership is well kept and clean.
The dealership is well kept and clean. The service department worked well together. The only problem that i have is it takes a little long for a oil change and tire rotation.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Patrick was an excellent source of knowledge and helped
Patrick was an excellent source of knowledge and helped to make sure my kids jeep was safe for driving and letting us know what all has to be fixed on his jeep. Thank you!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anna was great, She is very good at her job.
Anna was great, She is very good at her job. Service was the best I have experienced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very happy with my experience at Ray in Fox Lake
I was very happy with my experience at Ray in Fox Lake during my last service visit. My Galdiator experienced corrosion on the hood hinges and under body. The manufacturer cover the hood hinges and not importantly the dealer covered the underbody using the anti corrosion package purchased with the truck. Something people say is a waste of money just saved my truck. The dealer had won my trust and will remember them for my next purchase.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
My last two experiences with ray's service center were
My last two experiences with ray's service center were not good. First, one was for an oil change tire rotation and check a tire that was slowly leaking, passenger front. They were unable to find a leak, no problem, but after a week or so the tire was low again and in the same location? obviously no tire rotation was completed. The second time was for a larger ishue that resulted in poor communication and lack of follow up by the service department and sales when I inquired about trading my vehicle in. Also when I picked up my vehicle my passenger wiper blade was missing.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I m one happy customer.
I m one happy customer. The works in every phase of my visit were of the highest caliber. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair