Burdick Toyota

None better in the area. Professional from start to finish. Will buy there again

Great service would recommend for service and purchase

I have owned many Chevy vehicles purchased from a number of different dealers in central New York and this dealer provides, by far, the best all around ownership experience. Buying, maintenance and service, and appearance of facilities is all top notch. Excellent, knowledgeable staff. Highly recommended.

My C6 coupe was brought in for oil change and to examine cause of my creaking transparent blue roof. The roof has been creaking for over a year...it has gotten to the point where it was annoying. Anyway, I received call from dealership that the roof has developed some "cracks". I could replace the roof for over $2,000 or he could apply some sort of workaround for about $200 -- no guarantees. I told them to go ahead and do the workaround. I briefly looked through some Corvette forums and there are many posts on Chevy TSBs about issues in the roof / latch mechanisms that cover 2006 cars. I was never notified about these TSBs....when I picked up the car, I asked if they had checked and they said nothing was found. I have a hard time believing that the cracks in the roof are not from a defect either in the roof lexan materials or in the latching mechanism which caused the stress / cracks. I believe it was more convenient to charge me the repairs. I will say that the car now has NO creaks - so the makeshift repair seems to have worked. I just won't be happy if they return. I don't have any particular issue with this dealer. But I live in a small metropolitan area and so the choices for service at a Chevy dealership are fairly limited. It is "mega-store" auto mall dealer and you can't help but to feel you are just a number.

JJ was the salesman that assisted me with the purchase of my Malibu. This is the third Malibu I have bought. All three were purchased at different locations. JJ provided the best customer service BY FAR. I had a pleasant experience. My husband is considering buying a new Chevy truck has requested to work with JJ. I will definitely be back in about two years to purchase my fourth Malibu and I do hope that JJ will be there. I also want to say that everyone was pleasant and I am impressed with the high level of professionalism and courteous service that was displayed. I also want to say that the redesign of the Malibu is awesome and I absolutely love my new car! Again...JJ provided EXCELLENT customer service and we will be back.

Dealership was extremely busy the day I purchased my vehicle. I was looking to take my new vehicle home with an on the spot delivery but wasn't sure if I would be able to because they were so busy that day! Sure enough I was able to take my vehicle home that day salesman did an excellent job putting all the per work through so I would be able to leave that day with my new vehicle!