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Burdick Toyota

(286 reviews)

Reviews

(286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service, modern up to date facility.

As usual I was treated with the utmost courtesy and respect by the service department and the technician--Steve DelCostello is the best of the best. You won't find a better tech to work on your vehicle especially Corvette.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

[ADDED DEALER RESPONSE] Richard, Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Dave Cooley - davec@dvoffers.com

Great service

Our Salesman Uttam Oli was awesome. He had the vehicles we wanted on hand or was able to get them very fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

[ADDED DEALER RESPONSE] William, We appreciate you taking time to leave us a great review! We are pleased to hear Uttam did an awesome job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Dave Cooley - davec@dvoffers.com

Great service

I was very pleased with the maintenance done on my vehicle. I did take advantage of the free shuttle and was very pleased with that also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Survey

The only issue was having to come back because parts were unavailable. They should have been available because the repair issues were clear. I qwas also very interested in a truck. I waited 30 minutes but no one was available so I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service, friendly staff

This is our fourth vehicle bought from you, 3 used , 1 new, and each time has been a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new lease.

ive never had a big purchase go so seamlessly.roy heath made my transfer from my old truck to the new one,the easiest it could possibly be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Buying a car at Driver's Village is definitely a positive experience. I did not feel pressured into buying. The sales rep was very knowledgeable and was very patient while I was trying to decide which car to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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nice facility, fast service

did not take as along as expected, good coffee! friendly people. would come back for service again, truck was cleaned and washed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Reliable, quality service

Generally, I have always been very satisfied with the service I have received for the abundance of service I have brought to Burdick Buick/Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing service

It was fantastic we were helped a lot with leasing a truck I couldn't have been any happier on how things went

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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