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Tony Serra Nissan Cullman

(1,926 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
New (256) 448-9472 (256) 448-9472
Used (256) 448-9474 (256) 448-9474
Service (256) 448-9482 (256) 448-9482

Reviews

(1,926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tony Serra Nissan Cullman from DealerRater.

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Buying my first car was an amazing experience, my...

Buying my first car was an amazing experience, my salesman was very friendly and made me feel comfortable and not pressured into anything, I am in love with my new Nissan Sentra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you enjoyed your experience with us. Thank you so much for your business! We look forward to seeing you again!

As usual, the service I received I Friday morning was...

As usual, the service I received I Friday morning was exceptional. The staff is always on time and pleasant to deal with. I highly recommend to all of my friends seeking a new car and or service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Stacy! We appreciate you!

Service rep (Cindi) did not go over my printout where it...

Service rep (Cindi) did not go over my printout where it had items that needed attention. She printed it out as I was going to get in my car snd she didn't even look at it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Jan! Thank you for taking the time to let us know about your experience. We will definitely go over this with her! Thank you for letting us know. We hope to see you again in the future! :)

Had car serviced, oil change and tire rotation. Quick...

Had car serviced, oil change and tire rotation. Quick service, everything went well. Very satisfied with service and billing. Very fair price. Good people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Gary! We appreciate your business!

Great service !

Great service and wonderful women in service dept.! They know there job and get things done unlike men. Pleasure visiting your dealership.They get you in and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We look forward to seeing you again!

Always have a great experience when I get my oil changed....

Always have a great experience when I get my oil changed. Everyone is always super nice and go out of their way to be very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much!

I'll continue to use this service department. always get...

I'll continue to use this service department. always get great service. will continue coming here for service. my concerns are always dealt with by professionals

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you!! We appreciate your kind words :)

They were fast and amazing I highly recommend them to...

They were fast and amazing I highly recommend them to anyone who is looking for a vehicle and the customer service department was great also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving us a review, we really appreciate it! We are thrilled to hear you have enjoyed your visits to see us and we look forward to seeing you again!

Everyone there is very nice and willing to help any way...

Everyone there is very nice and willing to help any way they can. They also try ther best to get you in the car you want and to make you feel at home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words. Thanks again!

Everyone was nice and took eel care of me and my vehicle....

Everyone was nice and took eel care of me and my vehicle. My vehicle got serviced quick and I was offered a beverage. Very comfortable sitting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Adam! We look forward to seeing you again!