Reviews
Write a review?Just What I Needed? The Cars
Great sales staff, particularly John Sanders. Patient, understanding and overall, a pleasure to work with in this often tedious car buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us such a stellar review! Congratulations on your new vehicle!
Take your car here for service!!!
Friendly and courteous staff. Fast service! I was in and out in no time. Service consultant was super friendly and answered all of my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for such a wonderful review and 5 star rating! We appreciate you as a customer and your business with Jerry's Mitsubishi! We look forward to seeing you at your next service!
The fact that no loner cars are available .
I went in today to have work done to my car which by the way was purchased at Jerry's mitsubishi. I would pull the mechanic had to leave early sick and that my work could not be done and the only thing that could be done was an oil change. To say the least I was disappointed. In my opinion, I had serious concerns, safety issues with my car and I felt None of the reasons for me coming in were addressed. Basically, other than an oil change and a car wash it was a wasted day Off work. I will add that my mechanic was was very friendly and professional as well as Mr. John, however it's a lot of work that still needs to be done. I did not leave a happy satisfied customer.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very sorry to hear that we could not complete the work you needed in the time you had with our service center due to unfortunate circumstances. Your feedback has been noted; however, you are more than welcome to reach out to provide feedback directly to our management team regarding your experience via email. You can contact our Service Manager at DReidt@Jerrysautogroup.com.
Wonderful
Jerry's Mitsubishi has made every single visit for my 2017 Outlander's oil changes and required maintenance excellent! Fast, friendly and efficient everytime. Great service and positive experiences.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to vouch for our services! We look forward to seeing you again in the future to service your Outlander! Have a great rest of your day!
Super Service at Jerry’s Mitsubishi Car Dealership
Excellent service. Friendly people. Thanks for courtesy car wash and coffee. I specifically love the courtesy inspection they helps your car STAY running right. Jerry’s will always have my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time out of your day to provide us with a positive rating! We look forward to seeing you in the future!
Excellence in the making
Always very professional and prompt. Fitted me in. The Agent John awesome so kind and know his stuff. THE MECHANICS WONDERFUL DIES A GOOD JOB SO FAR. THANKYOU ALL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to vouch for our staff and the level of customer service you experienced while servicing your vehicle with Jerry's Mitsubishi. Have a great rest of your day!
Great Service!
I purchased my Outlander in this dealer 4 years ago and I'm very happy with it and the Service has been great. I would definitely recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to vouch for the customer care provided to you during your recent Jerry's service visit. Have a great rest of your day.
One review is enough. It was time for servicing..
Loved John, working in Service! He took extra care to make sure my Mitsubishi Outlander was being properly cared for! Outstanding service!! Thank you!! Susan
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for your kind words and for taking the time to write and post your review. I sincerely look forward to your next visit and hope all is well with you and your family during these uncertain times. Sincerely, John S. Davis
Awesome place
It’s never fun having to deal with car issues but this is the place to come if you need to get anything fixed. They were prompt and courteous
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to provide such an excellent 5-star review of our services and the level of customer care you experienced while servicing your vehicle with Jerry's Mitsubishi. Have a great rest of your day!
John was awesome he got me in quickly and addresse
John was awesome he got me in quickly and addressed all my needs I recommend this dealership small quaint attention to detail . Very nice people to deal with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for providing such a positive review regarding your recent Jerry's Mitsubishi experience. Please, have a great rest of your day.