Reviews
Write a reviewOverall service
Came in for Routine Maintenance and was checked in by John, who was very friendly. My experience with Mitsubishi service has always been great. They get you in and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent 5-star review of our services and the level of care Mr. John was able to provide during your recent service visit.
The Best Too Of The Linr
Honest Upfront on cost, accommodating. Refreshing, efficient clean safe WiFi connection in waiting area great awesome car wash receive your car back in better state than you brought it in
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the excellent review of your recent experience servicing your vehicle with Jerry's Mitsubishi. We certainly hope you have a great rest of your day and look forward to seeing you again in the future.
Service department rocks
John with the service department was very helpful and did his best to assist me in my transmission woes greatly appreciate them awesome guys would come for service again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time out of your day to provide your positive feedback regarding your recent trip to Jerry's Mitsubishi.
Service great salesmanship Sucked
Service area for oil change and tire rotation were fantastic and couldn’t do enough to accommodate me. Great experience. As far as sale experience the salesmen were unethical and sneaky when it came to final sale Fees we’re hidden went I told them I was not paying any extra fees. Not professional at all
- Customer service 2.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very sorry to see that your sales experience with our team was not of the expected high level of customer service we strive to provide. If you'd like, you are more than welcome to contact our General Manager via email at jhenry@jerrysautogroup.com. We are happy to hear that your visits to our Service Department have been so accommodating to you.
Amazing Service
I bought my Outlander in 2016 and have been receiving service here ever since. Service has always been great and the people are extremely friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for such an excellent review! We certainly look forward to seeing you again in the future to provide the high level of customer service you've seen so far.
Fast service
Great and fast Service. John Davis is very helpful! I will be back for more work to be done on my vehicle. Thanks a lot
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to vouch for our service department staff and the high level of customer service you were provided.
Best oil change ever. Bob's the best!
Bob us awesome! Outstanding customer service. Oil change and tire rotation. Thanks Bob for the vacuumed car service! See you next service with Mitsubishi guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time out of your day to leave such kind words regarding our staff and the level of customer service you experienced at Jerry's Mitsubishi!
Amazing Services
My experience was amazing, Kohn was helpful in assisting me to get the service I needed. He explained the importance of getting routine maintenance. Vacuumed and washed my car, and got me on my way in a timely fashion
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to vouch for our service department! We look forward to seeing you again in the future.
Excellent Service exceeded expectations
Mr. John Davis was very respectful and courtesy. He provided me with excellent service from start to finish. Very professional and informative on vehicle inspection service needs for future maintenance. I enjoyed my experience and look forward to my next visit. Thank you John for all your help . Awesome job!!! Respectfully, Darin S. Roth
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words regarding our staff and the services provided to you during your recent service visit with Jerry's Mitsubishi!
Blair Gibbs
I just want to say that the sales person that i worked with was very kind and understanding of my situation. I explained my situation and he was very good about listening. However, do not go to this dealership. They are not honest with their pricing. They tried to get me to come into the dealership when I kept asking what the final out the door price would be. Eventually i figured out why they were hesitant to release the number and ask me to instead come on in. So the Mitsubishi mirage that they had listed on their page and on cars.com at 11, 300 ended up being an astounding 15,600 after all of their fees. Trust me, don't go here, pure scam. And the interest they were attempting to charge me was laughable. Nice guys, but go elsewhere if you are a serious buyer looking to make a reasonable deal.
- Customer service 5.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase