Reviews
Write a reviewGreat all around service nice people great work I love
Great all around service nice people great work I love the Athens dealership I met with a couple people and they all were trying to help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ramon, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Best dealership and great GM.
Best dealership and great GM. The sales guys are great and so is financing. They know the business and the service department is great too!! They helped our daughter buy her first car on her own. It was used. We also bought our Tahoe there. Best experience. Lisa
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your business and for taking time to leave us this great review. We look forward to serving you in the future.
Drove 4 hr round trip to buy 2020 Chevy Silverado 1500
Drove 4 hr round trip to buy 2020 Chevy Silverado 1500 with 90k miles on it. Specifically wanted to know everything checked out(mechanical/cosmetic) before I made the trip since I was bringing cashier check. For the truck and on the way home started to "shudder" and shifting was acting funny. Got back in touch with salesman to let him know when I got home. Been in contact for 9 days now. Took to local Chevy dealer here and the transmission has to be replaced! Management is suppose to call me tomorrow but as of 10 days I have NOT been able to drive the truck I bought for 30k, and Athens management still has not reached out. I was sold a 2020 truck with 90k miles on it with a bad transmission that didn't even last 24hrs from pulling off lot. Talked to GM Mike and Rob and they said nothing there gonna do about it and he hung up on me! Bad business, sold a truck with a bad transmission, and they wash there hands day 1.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Again Mr. Huff I'm truly sorry this happened to you. A shudder in a 2020 Silverado is fixed with a transmission flush. We drove the truck at time of trade , then again at time of 132 point inspection , then again to detail, then you drove it and loved the way it drove. A warranty was offered at time of purchase and you said "no I will take my chances" and signed the as-is document. We don't leave a future repair fund open just in case you aren't happy with that decision. Please ask the dealer to flush your transmission if they agree that would solve your issue. Works 99% of the time. I ended our phone conversation because you talked to 3 people here telling you this same thing you there would be no resolve in arguing the point any further. sorry you are unhappy. Mike Burge
Best experience for a first time car purchaser!!!
This was my first time buying a car and Athens Chevy made my experience so enjoyable! The staff (especially Thomas) made the whole process so seamless, easy, and fun! I will definitely be recommending Athens Chevrolet to friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Staff and Easy Buying Process
Everyone I spoke to were very friendly and helpful. Called to ask if a Tahoe Z71 was on the dealer lot, spoke with Steve, and was told that there wasn?t but that the next day one would arrive and that they would call when it did. That same day, I received a call letting me know that the vehicle was there and if I wanted to go see it. We went thru the whole process of buying which was fast and easy, thanks to Thomas and Rob who were the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much! It was our pleasure getting you into your new Tahoe!
Never go to Athens Chevorlet
The worse service department in the world! I will never take my truck to Athens Chevorlet again! They flushed my transmission in my 2500 and didn?t drop the transmission pan you know what happened next! My transmission went out! Now they won?t honor that they xxxxed up my transmission! They are the worse! I?m looking for a lawyer to sue there xxx! 5,500
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ferguson, service 2/2/22
I prefer service appointments rather than show up service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
Easy in and out with pre approved financing. No tactics used or pressure. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ATHENS CHEVROLET
GREAT SERVICE .NICE FACILITY, Great place to shop for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ok experience
Still have the same problem with the car that I wanted fixed
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase