Skip to main content

Hiley Automotive Group

(953 reviews)
Visit Hiley Automotive Group
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 9 awards
2017 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2017 consumer dealer award 2015 consumer dealer award
New (256) 850-0358 (256) 850-0358
Used (256) 850-0367 (256) 850-0367
Service (256) 850-7762 (256) 850-7762

Reviews

(953 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hiley Automotive Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Audi Huntsville is awesome

I just purchased a new car here. The trade price was much better than other dealers, Mike Reed was awesome, (this is my second Audi) Mark was great in finance, and Eric was also very appreciative of my business. All the team at Audi Huntsville made my buying experience great ! I now have 2 Audi's with the company and feel now I am part of a great family. Thanks guys..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jerome is one if the best salesman I have dealt with. Top...

Jerome is one if the best salesman I have dealt with. Top notch customer service!!! Great guy & he care! Give him a raise lol yea

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Polite and thorough

Impressed with the video provided by the technician during his inspection. Technician was thorough and gave an honest assessment during his walk-around. He also pointed out a potential problem to monitor in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent as usual. They always do a great job. Waiting...

Excellent as usual. They always do a great job. Waiting area is very comfortable and the person who checks me in is courteous and helpful. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

This was my first experience with Hiley Mazda. Everyone...

This was my first experience with Hiley Mazda. Everyone was extremely courteous and my salesperson Darryl Butterfield was amazing. I would highly recommend this dealership and Darryl.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

I bought my 2018 CX-9 from Hiley and have all of my service completed there. The Service Department (thanks Delvin Cooper) schedules me right away, the car is looked at (usually early), and they video the inspection and provide real-time comments...thanks, Ed Caudle. I strongly recommend Hiley's Service Department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Reed was a great sales person Bought my truck over...

Mike Reed was a great sales person Bought my truck over the Internet and he took care of the rest. Excellent job When I got there everything was done ready to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Service

The service department went out of their way to help this customer. I was impressed with the service department video explaining the service provided. Also, the video offered suggestions for future automobile service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service Department

Was met getting out of car (drove into Service Dept. covered entry) by Service Rep. Had scheduled online and appointment was in system. Rep. advised what was due, what would be done and what would be checked. Advised if anything other than due items needed attention he would consult with me prior prior to performing repair. I spoke with Keith in Sales a bit about the CX 30 and was given key to explore one. Returned key and made some coffee with help of Service Rep as maker was one I had not encountered before. I sat down with my book to begin my wait. I had not finished my coffee when Rep. said I was ready to go. Serviced and washed car was waiting for under canopy. Fast and great service. Web discount had been applied to invoice as promised. BTW seats in waiting area are much more comfortable than old facility. Nice upgrade all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

These guys are always so friendly and super helpful. My...

These guys are always so friendly and super helpful. My oil change was completed quickly! Great service providers! Thank you to everyone at Hiley Mazda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.