Reviews
Audi Huntsville is awesome
I just purchased a new car here. The trade price was much better than other dealers, Mike Reed was awesome, (this is my second Audi) Mark was great in finance, and Eric was also very appreciative of my business. All the team at Audi Huntsville made my buying experience great ! I now have 2 Audi's with the company and feel now I am part of a great family. Thanks guys..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jerome is one if the best salesman I have dealt with. Top...
Jerome is one if the best salesman I have dealt with. Top notch customer service!!! Great guy & he care! Give him a raise lol yea
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Polite and thorough
Impressed with the video provided by the technician during his inspection. Technician was thorough and gave an honest assessment during his walk-around. He also pointed out a potential problem to monitor in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent as usual. They always do a great job. Waiting...
Excellent as usual. They always do a great job. Waiting area is very comfortable and the person who checks me in is courteous and helpful. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was my first experience with Hiley Mazda. Everyone...
This was my first experience with Hiley Mazda. Everyone was extremely courteous and my salesperson Darryl Butterfield was amazing. I would highly recommend this dealership and Darryl.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I bought my 2018 CX-9 from Hiley and have all of my service completed there. The Service Department (thanks Delvin Cooper) schedules me right away, the car is looked at (usually early), and they video the inspection and provide real-time comments...thanks, Ed Caudle. I strongly recommend Hiley's Service Department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Reed was a great sales person Bought my truck over...
Mike Reed was a great sales person Bought my truck over the Internet and he took care of the rest. Excellent job When I got there everything was done ready to go
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding Service
The service department went out of their way to help this customer. I was impressed with the service department video explaining the service provided. Also, the video offered suggestions for future automobile service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service Department
Was met getting out of car (drove into Service Dept. covered entry) by Service Rep. Had scheduled online and appointment was in system. Rep. advised what was due, what would be done and what would be checked. Advised if anything other than due items needed attention he would consult with me prior prior to performing repair. I spoke with Keith in Sales a bit about the CX 30 and was given key to explore one. Returned key and made some coffee with help of Service Rep as maker was one I had not encountered before. I sat down with my book to begin my wait. I had not finished my coffee when Rep. said I was ready to go. Serviced and washed car was waiting for under canopy. Fast and great service. Web discount had been applied to invoice as promised. BTW seats in waiting area are much more comfortable than old facility. Nice upgrade all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
These guys are always so friendly and super helpful. My...
These guys are always so friendly and super helpful. My oil change was completed quickly! Great service providers! Thank you to everyone at Hiley Mazda!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair