Reviews
I was very pleased with the experience of purchasing my
I was very pleased with the experience of purchasing my new, used truck. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sam, we are very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and we're thrilled to know that you are satisfied with our services. If you have any questions, please feel free to give us a call. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team
Great experience, very easy to do business.
Great experience, very easy to do business. I would highly recommend these guys to anyone looking to purchase a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Phil Wright Autoplex satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The Phil Wright Autoplex Team
Crede Chronister was an excellent salesman and helped me
Crede Chronister was an excellent salesman and helped me with everything I needed. This was one of the best car buying experiences I have ever had thanks to Crede.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this lovely review, Greg! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Crede and our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Phil Wright Autoplex Team
Excellent and expedient service.
Excellent and expedient service. Very good experience. Service has definitely improved from my past vehicles bought there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Phil Wright Autoplex Team
Very impressed with Cody willcut an Patrick finance
Very impressed with Cody willcut an Patrick finance manager remarkable knowledge an caring attitude Otd pricing awesome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Peggy, we love hearing about customers who have had a terrific experience at Phil Wright Autoplex. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Phil Wright Autoplex Team
Best vehicle buying experience I’ve had!
Best vehicle buying experience I’ve had! Quick and easy. No haggle. Easy decision to make!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team
Smooth transaction all employees was nice and helpful
Smooth transaction all employees was nice and helpful would definitely recommend phil wright sales team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Phil Wright Autoplex Team
Excellent job fast and prompt.
Excellent job fast and prompt. Friendly service. Had parts available that I needed so no waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center, Tammy! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Phil Wright Autoplex Team
Great buying experience with no hassle.
Great buying experience with no hassle. I would definitely buy again from them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Kraig. Sincerely, The Phil Wright Autoplex Team
Scheduled an oil change, tire rotation, saftey
Scheduled an oil change, tire rotation, saftey inspection, 150,000 miles service, and stated i had a vibration at speed. After 20 minutes of having my truck the service is done. I asked about the 150k mile service and they told me they just recommended, plugs, and fluid flush, they stated on their check off sheet the truck came in at 15% oil like and they reset it, was still at 15% when I got the truck back, they did NOT change my cabin filter like I requested instead said "it looks fine". They said my wipers looked good when they are not, they said they inflated my tires to 35 psi. None of the 4 were set at 35. Last but not least they had green checks by alignment, balancing and everything else on the wheel/tire section yet when I left the dealer the truck vibrated worse than it ever had, Immediately stop at the next tore shop and they tell me 3 of 4 wheels are bent and they will try their best to balance them out. Summary-paid $103 for an oil change and at this point I'm not even sure they did that.....
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing the details of your experience with us. At Phil Wright Autoplex we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Phil Wright Autoplex Team