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Phil Wright Autoplex

(1,895 reviews)
Visit Phil Wright Autoplex
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,895 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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I took my pickup in for an oil change and tire rotation

I took my pickup in for an oil change and tire rotation and it was ready in just a little bit The staff was friendly and helpful

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Phil Wright Autoplex. We're glad our team could help with your oil change and tire rotation. Wishing you safe travels ahead.

So helpful and good service.

So helpful and good service. So glad I used their dealership they are amazing at finding a car for you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about Phil Wright Autoplex and are pleased to know our team was helpful in finding the right car for you. Take care.

Consumer response

Thanks for all your help

I worked with John David Jones and he made the process

I worked with John David Jones and he made the process super quick and easy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad our team could assist with a quick and easy process at Phil Wright Autoplex.

Blake Bustard at Phil Wright was extremely professional,

Blake Bustard at Phil Wright was extremely professional, friendly, understanding and not pushy like most car dealers. Blake made the car buying experience stress free. He worked with me till I got a payment I was comfortable with, he even got me more for my trade! This was my first time working with Phil Wright and thanks to Blake Bustard I’m a customer for life. Thank you again Blake, loving the Genesis!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're glad to hear about your positive experience with our team at Phil Wright Autoplex. Enjoy your new Genesis, and thank you for choosing us.

I was told service would be done same day.

I was told service would be done same day. I had to call late afternoon to find out it would not be done until the next day.

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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you about the communication you received from our Service Team regarding an update for repairs. Whenever you can, please reach out to me directly so we may discuss this further. I look forward to hearing from you. Adam Stoffle, General Sales Manager (479) 968-1555 ; astoffle@philwrightautoplex.com

Awesome service.

Awesome service. Immediate feedback when I inquired about a vehicle they had posted about on Car Gurus!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Erick is a very professional and helpful salesman.

Erick is a very professional and helpful salesman. We appreciate all the trouble Danny went to trying to get our military discount. We had a very positive experience buying the truck .

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  • Overall experience 5.0
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  • Shopped for a new car
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Very good experience, they weren't pushy but were very

Very good experience, they weren't pushy but were very helpful! Felt like I received a fair deal.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with Phil Wright Autoplex. We are pleased to have provided helpful assistance in your car purchase.

As always great service .

As always great service .front desk help me with the appt very next day diagnosed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate it!

My radio was messed up so they replaced it with a new one

My radio was messed up so they replaced it with a new one and so far it is working great and hopefully it will continue to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.