Reviews
The dealership redeemed themselves by the time I left but
The dealership redeemed themselves by the time I left but the attitude of one service manager was terrible when I arrived. Dewayne was very nice and truly help me and my family get back on the road. They did very good on the truck so I am very grateful. Reminder first impressions are everything.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for visiting Phil Wright Autoplex’s service department, Bill. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Phil Wright Autoplex Team
Excellent experience.
Excellent experience. Blake is the man when it comes to purchasing a new or used vehicle. The entire process was very quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Blake and our team was helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Phil Wright Autoplex Team
They’re amazing i was taken care of by the best they did
They’re amazing i was taken care of by the best they did everything they could to make my experience wonderful I’m so proud to be a GMC owner the only thing they could have done better was to detail my dirty car lol
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Phil Wright Autoplex Team
Blake & Adam went above & beyond to locate the Traverse
Blake & Adam went above & beyond to locate the Traverse we wanted. Everyone we dealt with were so nice. Couldn’t have asked for better treatment!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Considerate of my "emergency" situation and took my car
Considerate of my "emergency" situation and took my car in for a new battery right away.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team
We had a wonderful experience.
We had a wonderful experience. JD was amazing and super easy to work with. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with JD was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Phil Wright Autoplex Team
Always a great experience with the people from Phil
Always a great experience with the people from Phil Wright it’s never a hard sell, they listen to you and what you’re looking for and not what they want to sell you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Phil Wright Autoplex. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Phil Wright Autoplex Team
Very friendly and really take care of your needs and
Very friendly and really take care of your needs and wants !! They repaired my vehicle and installed my tires that I bought and did an excellent job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding rating about our service department, Brandon. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Phil Wright Autoplex Team
The dealership was very helpful and supportive,Have
The dealership was very helpful and supportive,Have bought vehicles there for years,Would not go anywhere else,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Phil Wright Autoplex Team
Got my vehicle right in, and kept me informed on what
Got my vehicle right in, and kept me informed on what they were doing. Good job!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team