Reviews
Very friendly service. Worked with us on pricing and...
Very friendly service. Worked with us on pricing and financing. Promptly got us in our new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Phil Wright Autoplex Team
John was ready for us when we arrive for our appointment....
John was ready for us when we arrive for our appointment. He was courteous had the vehicle we were interested in at the front door. He answered all of my questions and made sure the floor mats I wanted were ordered. Ordered them on Tuesday had them delivered to me on Thursday. When it came time for the financing paperwork, he said we would have to go over next for the paperwork because Patrick left at noon. Then he said Patrick didn't wants to have wait for the finance man to get back from lunch. Patrick to care of us and we were on our way by 12:30. Great team!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team
Staff was friendly caring and very knowledgable and truly...
Staff was friendly caring and very knowledgable and truly wanted to sale me a nice truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Phil Wright Autoplex Team
My truck had a problem, I took it, they charged me dearly...
My truck had a problem, I took it, they charged me dearly and I continued with the same problem
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Very friendly staff. My salesman was GREAT. Didn’t...
Very friendly staff. My salesman was GREAT. Didn’t pressure me into doing anything! WILL BUY FROM THEM AGAIN.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! It is great to know that our team here at Phil Wright Autoplex was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team
Always courteous, professional, and efficient. The staff...
Always courteous, professional, and efficient. The staff is friendly and always willing to listen and help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team
Had a fuel gauge quit working. Called them on New Years...
Had a fuel gauge quit working. Called them on New Years Eve, they said bring it down and fixed it right away at no charge. My vehicle is not still under warranty. I was thrilled to be able to get it in on a holiday with no notice and even. Pre happy to hear no charge!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team
Great customer service and friendly sales team. This is...
Great customer service and friendly sales team. This is my second purchase from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Tammy. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Phil Wright Autoplex Team
They are awesome. Took a while to get my car however,...
They are awesome. Took a while to get my car however, they did let me have a loaner to drive while we waited on parts to come in the next morning. They had her ready first thing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team
Not very well organized. Had to many distractions while...
Not very well organized. Had to many distractions while dealing with me. Have a great truck in the end.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Phil Wright Autoplex Team