Reviews
Neat, clean, efficient.I was disappointed to find that...
Neat, clean, efficient.I was disappointed to find that my service rep. Tony was no longer there. Lots of turnover in that dept. Zack was doing a good job trying to keep things running smooth and training new reps. Work was done on time and as requested and for the $ quoted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We'll be happy to pass your positive feedback to Zack. We thank you for your business and look forward to your next visit!
Bob Howard Acura's service staff were great! Service was...
Bob Howard Acura's service staff were great! Service was done in a very timely manner. I'll be back to continue service with my RLX
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Excellent service & attention from staff. Able to get...
Excellent service & attention from staff. Able to get your vehicle in & out in reasonable time. Service staff are friendly & helpful explaining details in your vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Quick and easy. Friendly service. I made a last minute...
Quick and easy. Friendly service. I made a last minute reservation and it was accepted. Oil change was a bit more expensive, but I believe dealer service is better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am satisfied with the service.
I have bought my last three cars from Bob Howard Acura....
I have bought my last three cars from Bob Howard Acura. They are always friendly, knowledgeable, no pressure sales. After the sale, they are always helpful in learning about the technology. The service department is always quick, reliable, friendly and explain everything to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Roseann for the positive review. We're glad that our team provided you with an excellent experience with your recent service visit. We look forward to your business with us again! Congrats on the new car!
The service team is phenomenal! They always explain my...
The service team is phenomenal! They always explain my service with great detail, and ensure that I understand what is going on. I am always satisfied with the service I receive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review. We're glad that our team provided you with an excellent experience with your recent service visit. We look forward to your business with us again!
Tony, Justin, Dustin, and Bobby provided excellent,...
Tony, Justin, Dustin, and Bobby provided excellent, timely and courteous service during a stressful time. They were extremely helpful. You are fortunate to have such good employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Great service! Dropped my car off and was immediately...
Great service! Dropped my car off and was immediately greeted by Tony by name as soon as I pulled up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We'll be happy to pass your positive feedback to Tony. We thank you for your business and look forward to your next visit!
First service for 2020 RDX
We came in for an oil change prior to a road trip. We also received a tire rotation, brake inspection and courtesy multi-point inspection. Tony Gaglio and Jeff Lange were both professional, friendly and efficient service advisors. Thanks for the wonderful service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Pat, for your kind words about Tony and Jeff! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
Female
The sales person, Dez, and the sales manager. Amir, at Bob Howard Acura in OKC were courteous, friendly, and knowledgeable about the RDX that I purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words for our staff! We are thrilled to hear that you have a pleasant experience! We hope you continue to enjoy your RDX!