Reviews
Great Service in excellent time
Jeff Lang did an excellent job during the process. The services were performed much quicker than anticipated. The lobby was clean and accommodating. Being able to work on site while the repair is being made was very critical for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
100,000 Plus Service
I’ve been dealing with Bob Howard Acura since 2009. Their sales and service have always been impeccable. Many thanks to the Service Department for an outstanding and stellar job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Dizer, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Quick and Easy
Friendly service staff, in and out as promised. I needed an oil change and rotate tires. (A1) service on my 2020 RDX A-Spec. I made an appointment and all was done quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. We're glad that you had an excellent experience with your recent service visit for your 2020 RDX A-Spec.
Great service happy advisers.
Bob Howard Acura service has always been great. Vehicle is done on time and right. I am a man of few words, just the facts jack
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Great Service
Great experience at Bob Howard Acura. Had some work done and the service consultant made it easy. He was, clear, concise, efficient and friendly. He made my cars service easy. Keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
New Acura RDX
We are long-time Bob Howard Acura customers and were delighted with the service we got last week when we purchased a new RDX! Joni Wilson, our salesperson, was kind, knowledgeable and patient as she taught us about the new amazing technology!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Keeping it too notched
It was a recall service and oil change. Replace fuel pump at no cost, oil change , rotate tires. everything in less than two hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Review
I purchased my Acura at Bob Howard Acura three years ago and got a wonderful deal right before Labor Day. Besides the fact that I love the RDX, the staff is courteous and professional. The service is impeccable. I recommend Bob Howard Acura to anyone wanting a beautiful vehicle and a car that makes you feel safe. I have not had one issue with this car. Tony in service is the best! Thank you,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Great professional team!
Great professional team! I had a good experience for trading my car with a new Acura RDX last week. I highly recommend this place for auto shopping.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you Jila for the positive review. We're glad that you had an excellent experience with your trade-in. We look forward to your business with us again!
Service
Kesley was very professional and very informative. She kept me updated on the status of my car and very friendly. Her and management team made me feel that they cared about my business and overall satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!