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Bob Moore Chrysler Dodge Jeep RAM

(419 reviews)
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

(419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Chrysler Dodge Jeep RAM from DealerRater.

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Great Customer Service

Jimmy and his team were amazing! They made my car purchase as easy as possibly. It was very quick with no hassle. Everyone was great to work with and were so helpful. I will be back for future purchases and will definitely refer anyone in the search for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review Regina!

Great Customer Service

Jimmy and his team were very professional and made purchasing my new car as quick and easy as possible. I will be back for future purchases and will refer everyone I know looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks!

Great customer service

I had the best car buying experience ever. My salesman was awesome and everybody was very helpful. I'll definitely come here for all my car purchases. I highly recommend Bob Moore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for the review!

Awesome

I have been buying vehicles (new and used) from Jimmy for over 13 years and have referred many people to him to purchase their vehicles. Great sales and service--a straight shooter! Highly recommend Bob Moore Chrysler Jeep Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for sharing your experience. We appreciate your business.

Very friendly

Very friendly atmosphere, made the buying process easy with no complaints. I would definitely recommend this dealership to friends and family. Thank you for the help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for the review.

bought an 07 honda crv

went in asked for a specific vehicle they looked it up and within 2 mins found it and was in and out very nice people the general manager is great and very helpful i give this store 2 thumbs up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for the review!

Great Customer Service

Jimmy and his team were amazing! They made my car purchase as easy as possibly. It was very quick with no hassle. Everyone was great to work with and were so helpful. I will be back for future purchases and will definitely refer anyone in the search for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your experience and for choosing Bob Moore.

BEWARE!!!!

I had written a bad review on Google about the service center and it has disappeared since. But before they figured out how to delete it the Service Manager, Zach, called me to bargain with me to take down my bad review with some tire sensors. I am not going thru the whole story again but these people are awful.. they have cost me thousands through fraudulent practices with the warranty company. WATCH YOUR BACK!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

We’re disappointed to read your review. We can’t find your information in our Customer Database System, but if you would please message us with your contact information, we’d like to have a manager reach out to you to discuss this in more detail.

Great all around experience

Phil did a great job on this truck deal. He put me in the exact truck I was looking for at a good price. I have had a car payment in years so I was a little wushu washy. He had the patience to get me into this truck and I love it. The Finance guy was also easy to work with to get it finalized. I will buy from them again for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for sharing your experience. We appreciate your business.

Great

Want to say thanks again Stephen Johnson and Kevin Bennett. I would recommend y'all to anyone wanting to buy a car. Not only did they listen to what I wanted but also made it really simple for someone who's never bought a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your experience and choosing Bob Moore.