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Davenport Autopark

(331 reviews)

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Davenport Autopark from DealerRater.

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Always my Dealership for Life!

I always come back to Davenport. I just bought my fifth vehicle from this dealership. It's family owned and they take great care of their customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Factory Recall and Oil Change Service

Everyone in the GM Service Department is so nice and friendly. I always feel welcome and know that I will receive the best service available. Pat Orr and Mat do a really good job of scheduling and servicing my vehicle. I realize they do not perform the actual service; however, they are knowledgeable about the services required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Helpful friendly people.

The purchasing experience was great. Our sales person is first class. My servicing of the car has been flawless so far.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, it is very kind of you to write us such a nice review. It is great to hear that your experience during your visit with us was great. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Graham Nelson graham.nelson@davenportauto.com

Accord Purchase

Sales team ready and waiting to provide need services. Prior arrangements and documents were ready upon arrival. All stuff were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much, Christopher for the nice review! We set high expectations for ourselves, and the fact that we were very helpful to you can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook page to stay in the loop with dealer events and special deals! Graham Nelson graham.nelson@davenportauto.com

Consistently Great Service

Service Technician immediately greeted me. Work was done quickly and accurately. Technician suggested that they also perform an inspection, which saved me an extra trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Phyllis, thank you for writing this fantastic review and giving our dealership such an excellent star-rating! It is great to hear that we were able to provide you with a positive experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Facebook. Graham Nelson graham.nelson@davenportauto.com

Recent Purchase

Excellent experience... Kenneth Coppedge is an awesome salesman. Couldn't have asked for a better experience from the time of driving on the lot to signing the papers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jade, it is very kind of you to write us such a nice review. It is really great to hear that Kenneth was able to provide you with a positive experience all throughout your visit. Congratulations on your new purchase! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Graham Nelson graham.nelson@davenportauto.com

Recent Purchase

Excellent experience... Kenneth Coppedge is an awesome salesman. Couldn't have asked for a better experience from the time of driving on the lot to signing the papers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kimberly, it is very kind of you to write us such a nice review. It is really great to hear that Kenneth was able to provide you with a positive experience all throughout your visit. Congratulations on your new purchase! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Graham Nelson graham.nelson@davenportauto.com

Pleasant Experience

My experience was with Davenport was very good due to the efforts of Phil Arnold. He was extremely attentive and responsive to questions as well as thorough in his explanations of processes and the operation of the vehicle. He was pleasant and personable, definitely not the norm of general perceptions of a car salesman. He was enjoyable to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us Cynthia. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear that Phil was able to make your visit worthwhile. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers and followers. Graham Nelson graham.nelson@davenportauto.com

Awesome Experience

I was looking for a used Insight. Found a 2013 that was in excellent condition. Phil was extremely knowledgable and helpful. Not only did I find a great car but they were able to help me get better terms than my bank could offer. If you're looking for a car I recommend you take the drive to Rock Mount and see if they can help you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ren, I am happy to hear that your time spent with Phil was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your purchase! If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook page so that you can take advantage of our many great specials and incentives. Graham Nelson graham.nelson@davenportauto.com

Exceptional Honda service

courteous, professional staff and prompt service always feel that my bests interests are taken into account and my safety and comfort is important to staff assisting me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Kimberly, for taking the time to write about your experience with us! We work very hard to provide the best interest of our customers including their comfort. I am happy that your experience was a positive one. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Graham Nelson graham.nelson@davenportauto.com