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Davenport Autopark

(331 reviews)

Reviews

(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Davenport Autopark from DealerRater.

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Great Services

This was my first time having my car serviced there. Everyone was nice and helpful. I was told it would take an hour and in less then an hour my car was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reviewing your service experience, Bernetta! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We look forward to the opportunity to see and service you again in the future! Best regards, Graham Nelson graham.nelson@davenportauto.com

Great service Dept.

While everyone in the service department has been great, it is frustrating that after almost a year GM has not fixed the software problem that causes my GPS,Bluetooth and Onstar to not work properly or reliable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello John and thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again. Best regards, Graham Nelson graham.nelson@davenportauto.com

Gotta love Phil and Davenport Honda

Phil and the Davenport Honda Team were awesome as usual. I bought an Accord from Phil and Davenport in 2008, so he knew what I needed and how to get there. No back and forth negotiations, just up front customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

Bought the last car 9 years ago from Davenport Auto Park and thought I would ride through there on a Saturday. I asked a salesman if Phil Arnold was still working there and surprisingly he was! He put me in a 2012 Chevy Captiva and it had a serpentine sprocket problem but the service dept took care of it and I'm quite satisfied! Phil Arnold is a very nice salesman, I would reccomend him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Denise! We work very hard to provide each of our customers with a great experience. I am happy that Phil was able to meet that. Thank you for your recommendation. Check us out on Facebook for access to our exclusive specials. Graham Nelson graham.nelson@davenportauto.com

Great dealership!

I bought a 2008 Jeep Wrangler from Davenport Autopark a little over a month ago, and the whole process was so easy. I was able to negotiate a price on the vehicle though email with a sales associate and they were VERY easy to work with. I recommend Mark Carter for anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Jamie! We work very hard to provide each of our customers with a great experience. I am happy that Mark was able to help your purchase with your new Jeep Wrangler easy and fast. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook page for access to our exclusive specials. Graham Nelson graham.nelson@davenportauto.com

Great service experience

The appointment time fit my need, and there was no waiting to get into the service department. Very efficient and timely in getting me in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Graham Nelson graham.nelson@davenportauto.com

Great buying experience!

Extremely attentive service from all areas. Dealership has a real small town friendly vibe. No high pressure here. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that were able to do that. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Graham Nelson graham.nelson@davenportauto.com

Great Service, Friendly Atmosphere!

The most friendly staff ever! We could not ask for a better experience. They are all so friendly and helpful everytime we come in. They all treat us like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Graham Nelson graham.nelson@davenportauto.com

Great Experience

Our experience with Davenport Autopark was excellent. Our salesman, Mark Carter, very knowledgeable, very friendly, and very comfortable to work with. He took the time to make sure we were satisfied with our purchase and that we were familiar with all of the features of the vehicle. We would definitely use him again, should the need arise. We have bought several vehicles from Davenport and have always been happy with the sales and the service departments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Caroline for your continued patronage! Mark is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. It was a pleasure to assist you and please let us know when we can do so again! Graham Nelson graham.nelson@davenportauto.com

Excellant Customer Service

Well I wanted to bring my car in on a Saturday but the person from service explained to me why I couldn't do that (the extensive work that needed to be done) but that I could drop it off on Sunday and they would work on it on Monday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Deborah, thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. Also your time is important; we understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Graham Nelson graham.nelson@davenportauto.com