Reviews
Good communication and follow through.
Good communication and follow through. Made buying a vehicle an easy experience. Will return in future whenever in market for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
rbettis, thank you for sharing 5-stars and noting good communication and follow through from our team. We appreciate your endorsement regarding working with Jay and look forward to serving you additionally when the time comes. See you next time. Thanks again!
Took a week, but finally vehicle is on its way.
Took a week, but finally vehicle is on its way. Ended up giving me a better interest rate and better monthly note. Rudy, my salesman was great. He always did the beat he could to try and navigate the situation.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Austin, we appreciate your business and your updated feedback. We apologize for the inconvenience and pleased that we were able to make it right. Thank you for noting that Rudy was great to work with and advocated for you effectively throughout your transaction. Our Pre-Owned Director, Daniel Benitez noted he wanted his direct contact left behind if he may be of assistance in the future. You may reach Daniel directly at dbenitez@tomesautogroup.com or (214) 544-5043. We hope you enjoy your new vehicle. Take care and best wishes!
I enjoyed getting to know Taylor as we worked out the
I enjoyed getting to know Taylor as we worked out the details of the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
johnkanelis_92, thank you for sharing 5-stars and noting a positive experience with Aaron in sales! We appreciate your praise. See you next time. Thanks again!
Tomes Ford has always been terrific to work with over the
Tomes Ford has always been terrific to work with over the years. Great inventory, knowledgeable sales staff and accommodating financial team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
gary, thank you for sharing 5-stars and noting a positive experience with in sales led by Wade and Yazan! We appreciate your business and your praise. See you next time. Thanks again!
Rudy was my salesperson.
Rudy was my salesperson. Although he is not responsible for what the dealership is wanting to include in the sales price the peace of mind package, he did an excellent job and was professional. He did not try to pressure me in any shape form or fashion, he actually listened and was polite throughout the process. However, the only downside of the company itself is trying to offer or get customers to purchase the peace of mind package when it’s NOT required, the only reason I retained it was due to the fact that they knocked some hundreds off the price and simply because people will ding your vehicle now days and will not say anything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
williamdockery42, thank you for sharing 5-stars and noting a positive experience with Rudy in sales! We appreciate your constructive praise noting the packages as well and will pass that feedback along to our leadership. See you next time. Thanks again!
It was a great experience.
It was a great experience. Vehicle was just as advertised. Our salesperson, Jennifer did a fantastic job
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
KLORRAINE1964, thank you for sharing 4-stars! We're glad to hear Jennifer and the rest of our team did a fantastic job! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Estevan made our buying experience one of our best in 40
Estevan made our buying experience one of our best in 40 years of buying cars. Highly recommend him as a salesman!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
bernardine, thank you for sharing 5-stars! We're glad to hear Estevan provided a great car buying experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
They were very helpful and accommodating.
They were very helpful and accommodating. Tyler was great to work with and took all my questions seriously. Would recommend them to anyone in the market for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
lamont.hearn, thank you for sharing 5-stars! We're happy to hear Tyler and the rest of our team are helpful and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!
Was very helpful for all my questions concerning my
Was very helpful for all my questions concerning my purchase of a new vehicle and explained everything in a professional way
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CJBLAKE14, thank you for sharing 5-stars! We're glad to hear our team is helpful and explanative! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Very helpful and worke with me to get the payments where
Very helpful and worke with me to get the payments where I was comfortable with
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
TRAPP_RUNT, thank you for sharing 5-stars! We're happy to hear our team is helpful and worked with you to get your payments to a comfortable place! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!