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David McDavid Lincoln Frisco

(2,522 reviews)
Visit David McDavid Lincoln Frisco
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (469) 209-7906 (469) 209-7906
Used (469) 209-8959 (469) 209-8959

Reviews

(2,522 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David McDavid Lincoln Frisco from DealerRater.

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Quick and efficient

I found a car I was interested in and after sending a message through the USAA app I was almost immediately contacted by a dealer. He was informative and helpful in showing me the car and discussing various options I had. It was a much better experience compared to other dealerships that I had gone to. I would definitely recommend this dealership, they were all kind, friendly, and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Henry was very sweet and helped us a lot.

This was a great dealership that helped me with everything I was looking for. The price was great and I got an amazing car. I love it! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.

Great service

We worked with Henry Ford. He provided excellent service and was very friendly, knowledgeable, and professional. He went above and beyond to insure that we had a positive experience. I would not hesitate to recommend him and McDavid Lincoln to anyone looking for a quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

My experience

I gave this rating because my salesman “Henry Ford” was really helpful and a really nice guy. I enjoyed my experience up there a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Outstanding experience

Henry ford was as marvelous as any salesman as I have ever dealt with!!!!! He has continued to provide follow up service with an incredible positive enthusiasm and we plan on continuing our relationship with him on our future purchases. Thank-you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Repeat customer

Susan Najjar. Third purchase because of the excellent customer treatment. Susan remembers me by name, and is the most straightforward, honest sales rep ever. She listens to what your needs are, and finds the vehicle that fits those needs. Totally recommend seeking her out, to find your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best car buying experience.. EVER!

This was my first time to purchase a car completely on my own. I was nervous, scared, anxious, and overwhelmed but Tremaine Burris made the process wonderful. He was very encouraging, calm and actually listened to what I was looking for in a vehicle. Prior to coming to Lincoln I had spoken to a salesman at another dealership that did not care about anything but commission. Tremaine listened to what I wanted and didn’t want in a vehicle. Took that info and brought me exactly what I envisioned. I highly recommend buying from Lincoln in Plano :). Very satisfied with the service and my new rideeeee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

What a GREAT Day!

This is my 3rd time with David McDavid!!! Love working with them. They really listen and are so helpful! Susan is the best! Will not go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent sales experience

I purchased my latest Lincoln from Susan Najjar and she was excellent to deal with. No games, just a straightforward professional friendly experience. No high pressure or all the old traps you run into at many dealerships when try to by a car. I would highly recommend seeing her if you are thinking about buying a car. Also, my experience with David McDavid (i've been a customer for 7 years) is they have an outstanding Service Department. I would definitely recommend asking for Ed Gusa as your Service Advisor if you do bring your car there for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The Lincoln Experience

Growing up outside of Detroit as the son of a Ford Motor Company employee, I always knew Lincoln was the top of the line automobile. Now that i gave my own a, I know why. Lincoln is a great ride with all the bells and whistles. Tremaine did a great job getting us all the available Lincoln incentives. We even did the paperwork online while driving from Michigan to Texas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.