Reviews
Quick and efficient
I found a car I was interested in and after sending a message through the USAA app I was almost immediately contacted by a dealer. He was informative and helpful in showing me the car and discussing various options I had. It was a much better experience compared to other dealerships that I had gone to. I would definitely recommend this dealership, they were all kind, friendly, and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Henry was very sweet and helped us a lot.
This was a great dealership that helped me with everything I was looking for. The price was great and I got an amazing car. I love it! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
We worked with Henry Ford. He provided excellent service and was very friendly, knowledgeable, and professional. He went above and beyond to insure that we had a positive experience. I would not hesitate to recommend him and McDavid Lincoln to anyone looking for a quality vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience
I gave this rating because my salesman “Henry Ford” was really helpful and a really nice guy. I enjoyed my experience up there a lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding experience
Henry ford was as marvelous as any salesman as I have ever dealt with!!!!! He has continued to provide follow up service with an incredible positive enthusiasm and we plan on continuing our relationship with him on our future purchases. Thank-you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Repeat customer
Susan Najjar. Third purchase because of the excellent customer treatment. Susan remembers me by name, and is the most straightforward, honest sales rep ever. She listens to what your needs are, and finds the vehicle that fits those needs. Totally recommend seeking her out, to find your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience.. EVER!
This was my first time to purchase a car completely on my own. I was nervous, scared, anxious, and overwhelmed but Tremaine Burris made the process wonderful. He was very encouraging, calm and actually listened to what I was looking for in a vehicle. Prior to coming to Lincoln I had spoken to a salesman at another dealership that did not care about anything but commission. Tremaine listened to what I wanted and didn’t want in a vehicle. Took that info and brought me exactly what I envisioned. I highly recommend buying from Lincoln in Plano :). Very satisfied with the service and my new rideeeee!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a GREAT Day!
This is my 3rd time with David McDavid!!! Love working with them. They really listen and are so helpful! Susan is the best! Will not go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales experience
I purchased my latest Lincoln from Susan Najjar and she was excellent to deal with. No games, just a straightforward professional friendly experience. No high pressure or all the old traps you run into at many dealerships when try to by a car. I would highly recommend seeing her if you are thinking about buying a car. Also, my experience with David McDavid (i've been a customer for 7 years) is they have an outstanding Service Department. I would definitely recommend asking for Ed Gusa as your Service Advisor if you do bring your car there for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Lincoln Experience
Growing up outside of Detroit as the son of a Ford Motor Company employee, I always knew Lincoln was the top of the line automobile. Now that i gave my own a, I know why. Lincoln is a great ride with all the bells and whistles. Tremaine did a great job getting us all the available Lincoln incentives. We even did the paperwork online while driving from Michigan to Texas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car