Reviews
wonderful service
Service was timely....on our 2012 mkt Car was spotless....all repairs were handled as discussed staff was top notch, as usual.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patient staff
Service staff is patient and helpful in working to try to pinpoint a rattling sound coming from my door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greetings Patrick and thank you for your review. I am glad that our service team was able to help you with your car. We look forward to working with you again. Will Palasota, GM
David McDavid service
Recent visit was just an oil change. The staff is always courteous, helpful and gets the job done. Since 2005, David McDavid has helped me keep my great Mercury in top condition. Love the complimentary car wash too.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Pam. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Great service
First class all the way. Mkx is excellent car,rating=9. Voice system or it be rated 10
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jay, thank you for your positive review. We're happy to have been of service to you.
April 4, 2016
Always excellent, other than that what in need to be said.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent service and friendly, helpful staff. People always go above and beyond which is why we keep coming back here
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service
I bought my car here new about 16 months ago. The service has been excellent. Everthing is serviced and/or fixed in the time frame I was given and it is always perfect. Additionally, the staff is exceptionally polite and respectful at all times. I appreciate that in a world where service seems to have lost its meaning in a lot of places.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Routine service
So far, I have had an excellent experience with both Richard Ancheta and Tremaine Burris
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! Thanks again for the great review of David McDavid's Plano Lincoln!
PERFECT EXPERIENCE
Sara was an an excellent Sales Rep, she listen to what I was looking for in a car. She found the exact vehicle I was looking for, a MRX ,Black on Black with low miles. Thanks Sara for taking great care of me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're always happy to help our customers at David McDavid's Plano Lincoln. Again, we appreciate your recommendation and we hope to be of service again in the future.
Great service.
Richard always gives great service and is so courteous.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase