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David McDavid Lincoln Frisco

(2,521 reviews)
Visit David McDavid Lincoln Frisco
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (469) 209-7906 (469) 209-7906
Used (469) 209-8959 (469) 209-8959

Reviews

(2,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David McDavid Lincoln Frisco from DealerRater.

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Outstanding service

My experience at your dealer was wonderful--I have been coming to look at your cars for about 2 years and spending time with Brian Pennala--he is the best sales person I have ever had the pleasure to work with...he has been so patient waiting for me to be able to purchase a car....I was able to get the car that I wanted and all the financing--even though I did not think it would work......Thanks to all the people that helped me and of course Brian.........I love my car and will absolutely be back to purchase more very soon.....tj

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tamela, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

Great service

Richard always takes good care of me. I always get out of the dealership on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

service

They got me in and out in a timely manner. Staff is very friendly and feel confident with what they tell me being a woman.Thank you valerie nagley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Francis, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

great services

The service we got from the staff was awesome. He listened carefully what I need, and demonstrate suv thoroughly. It wasn't difficult decision to get a vehicle with your staff. His professional service and explanation gave a confidence on my decision. So far my family love the navigator a lot and we want to say thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hanna, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

Great Service

Scott Nelson and his team did an excellent job taking care of myself and the car. Second to none!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Helga, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

My review

Service for my MKX - Great job!!! My service manager is a really nice guy - enjoy working with him. Ed Gusa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Diane, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

Great Service

I hate dealing with tires. Had a freak blowout with 7,500 miles on my car. Oh well. I priced the tire with Discount Tire. I thought the dealership would be much higher. To my surprise, Richard matched with the Discount Tire offer and that was it. In and out in an hour or so. Comfortable setting. Results? Happy customer. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

Owner of a new MKC

Your dealership was recommended to me by a Factory Rep and I have been very pleased. I just wish you were closer that the 50 miles I have to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

Great service, friendly care and clean facilities.

Customer service and helpful personnel make my experience nice and I appreciate the courtesy extended to me. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sandra, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager

Survey

Great service. I was treated with respect. Mr. Freeman listened to my situation and the found the best solution that I could live with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager