Reviews
Lincoln Car Maintenance and Repairs
The dealership was fast and repaired and did all needed maintenance, they provided me with a loaner while my car was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Connie, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
A fantastic car buying experience
I worked with Susan Najjar to purchase a certified pre owned Lincoln MKZ. This was possibly the best car buying experience I have ever had at any dealer. She was knowledgeable, eager to make sure that I was pleased with the car and so pleasant that I am sure I will be a repeat customer. There is no mystery why she can barely fit all of her sales awards into her office!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review David McDavid's Plano Lincoln. We are glad to have you as a part of the family and that our team has taken excellent care of you every time. If you have any questions or concerns, let us know! Welcome to the McDavid Plano Lincoln family! Will Palasota General Manager
Good service
Everyone was very helpful and friendly. Service manager was eager to help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Dependable,
Service was excellent: vehicle ready on time,work was excellent in solving the particular problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Excellant Car Service
Always get professional service at this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
MKX service
Always excellent service. Richard Ancheta and Scot Nelson are the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harris, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Repair Service
I needed a repair part and Steve Kulas could not have done a better job. Everything was on time and so far the part is working just fine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Services
I took my 2010 Milan because I was having problems with wrench light coming on while driving and engine loosing power.Took car and recall letter and told them I did not feel safe driving it.They drove it and could not make the car fail the test but eventually they replaced the throttle body. Brought it home and will check it out and hope it will never happen again...very scary. Thanks for your hel[...people very nice and eager to help and solve the problem.
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alba, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Bob Finegan
Richard Ancheta is by far the best service advisor that I have ever had the pleasure of dealing with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Best service ever received from a dealership.
I was in the Dallas area visiting family and my air conditioner went out in my Navigator. A quick google search led me to David McDavid's Lincoln dealership. The friendly, helpful attitude from Richard Ancheta in the service department was amazing. Equally as amazing was how quickly the problem was diagnosed and repaired. If this problem had happened at home the dealership there would have kept my car at least two weeks. In the future I will drive the 350 miles to have my car serviced at David McDavid, and I will definitely buy my next Lincoln from this service oriented dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review David McDavid's Plano Lincoln. We are glad to have you as a part of the family and that our team has taken excellent care of you every time. If you have any questions or concerns, let us know! Welcome to the McDavid Plano Lincoln family! Will Palasota General Manager