Reviews
great job
everyone did a great job !!! just a quick oil change this trip. thanks again. bill
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Service review
Service was excellent. However, I stood in the service bay for 5 - 10 minutes trying to get someone's attention. Once I got the attention of a service advisor, I received excellent care.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Car serviced.
Great service! Nice waiting facility. Very pleasant people. Work done in reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
customer
the service was great as usual. Steve was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Excellent
All I can said is the group or lead Fransisco Soriano is an exelent technicians
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ociel, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Helpful and Professional staff.
Service visit. As always my service advisor was first rate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trevor, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
5000 mile service , and recall notice
I purchased a 2015 MKC , this was my 2nd service call + a recall . All work was completed in a timely manner .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Bus Service
Brought in our church bus. needed lube and oil job, plus a check out as AC not coming out of dash and bus did overheat or was dropping oil. Fixed wiring problem with AC. But unit not really blowing cold air (may need AC service but it was not offered) Could not find any fluid leaks. May have to return if I find anything under bus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Excellent service
Lincoln MKX. Excellent and Richard Ancheta was excellent in advice and helping us with specific issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denzel, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
service visit
excellent work and customer service excellent work and customer service excellent work and customer service excellent work and customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheryl, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager