Reviews
22013 MKX
I had some electronic problems with my 2013 MKX and Steve really took care of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marsha, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Steve and our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
I love my car.. and my dealer!
Kept me updated on the progress of our checkup. Wouldn't want any other car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cappie, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Awesome
It was a very pleasant experience for me, without the hastle that you usually get from most dealerships. I want to thank Susan Najjar and Jack Mangum for getting me the car I wanted and the price I was comfortable with. They never made me feel cornered, obligated or forced. I will definitely be telling my friends and family about my experience - and I will definitely be coming back the next time I am in the market for a new car. Thank ya'll!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christi, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Susan, Jack and our team took excellent care of you and provided a pleasant experience. I hope you are enjoying your new Lincoln. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Great service
Service was done in a fast and efficient manner and they helped me connect my iPhone to the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lynne, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Electrical Problem Fixed
Repairs were done in a timely manner, but I'm sure I overpaid somehow. I have family that worked as a dealership technician, and I am leery every time I need my cars serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Wonderful salesperson!
Magan was excellent to work with! She had great follow thru and wasn't pushy in the least! She answered concerns and was very knowledgeable about the product and competition. Would most definitely recommend her to anyone in the market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Great Service
This is the second time I have had my Ford Explorer serviced at this dealership. The service is excellent and the CUSTOMER SERVICE is even better. I recommend them to anyone who wants things done right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team always took excellent care of you. It lets me know that we are doing things right. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Honest services. Excellent people and facilities,
I have always used McDavid for the service work on my Lincolns. All of the service personnel are very helpful and courteous. Ed Gusa has handled all of my service appointments for several years. I trust and respect his opinions and advice regarding my Lincoln service. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Transmission service
Service was done in time promised and courtesy car driver very personable with on time pick up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Excellent Service
Very courtesy took care of the service I came in for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denyne, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager