Skip to main content

David McDavid Lincoln Frisco

(2,573 reviews)
Visit David McDavid Lincoln Frisco
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (469) 209-7906 (469) 209-7906
Used (469) 209-8959 (469) 209-8959

Reviews

(2,573 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David McDavid Lincoln Frisco from DealerRater.

Want to share your experience with this dealership?

Write a review

Mister

very nicely done, the service writer remember me,looked after my needs, got the job done quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Glenn, we're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!

I had been looking for a F150 and Romeo went over and...

I had been looking for a F150 and Romeo went over and beyond in helping me purchase my new truck! I will look for him again! Great dealership and service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

Very polite and personableWell dressed. Not pushy at...

Very polite and personable Well dressed. Not pushy at all. We briefly talked about family. He is clear about all the features of the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello mike, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

This is our second car from this dealership. Romeo was...

This is our second car from this dealership. Romeo was very knowledgeable and helpful. We will reccomend David McDavid to our friends. Thanks for all your help. One of the easiest purchases ever made at a car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

is our second car from this dealership. Romeo was...

Dealer response

Rita Swindle, thank you for taking the time to leave us this positive review! Have a wonderful day!

Fantastic Dealership

David McDavid Lincoln in Plano, Texas provided me with the best car buying experience that anyone could ask for. John Troutman treated me more like a friend who wanted to ensure that I purchased the best car possible rather than just another customer. When I decide to purchase another vehicle, you can bet that I will go back and talk with John. The service department also did a wonderful job of preparing the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Wilbur Haffner, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

mhm-aal@hotmail.com

Good service, frendly staff, very helpful. I've purchased 3 cars from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mark, we're happy you found our staff to be so supportive during your experience here at David McDavid's Plano Lincoln. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

Lincoln MKC Black Label

Henry Medina was excellent at helping me through the process. He is also very knowledgeable about the car and spent over 30 minutes with us setting up everything and explaining how everything worked. I purchased a black label vehicle and he also helped me set up my app and how to use it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

Great Service

Thank You for Great Customer Service. That is why you are the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

David McDavid Lincoln Plano TX

Process was easy. Sales person was easy to work with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Lincoln Navigator (David McDavid)

We (my wife and I) were treated very well by the sales person, who showed us several vehicles the first time we visited. We came back a second time, the person who first helped up was tied up with another customer, but on his colleagues assisted us and was also very helpful and made arrangements for a test drive. The vehicle to match our needs was not at the dealership at the time, they got one, we had the opportunity to inspect the vehicle and decided to buy the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Carlos Garcia, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.