Reviews
If you want to get great deal on the best car, go to...
If you want to get great deal on the best car, go to Susan Najjar at David McDavid’s Plano Lincoln. Susan is very punctual, professional and she puts her heart into her work. It is pleasure to have business with you, Susan, you rock it! We wish all the best to you and your family! Don and Marina.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marina Swann, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Excellent customer service - very polite and to the...
Excellent customer service - very polite and to the point. Quick service! Very satisfied with david Mcdavid Lincoln in Plano. Next time we are looking for another vehicle - we know where to go.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did!
Romeo made the experience as easy and painless as...
Romeo made the experience as easy and painless as possible. Couldn’t have asked for a better sales person. Romeo will be the reason we return. If you’re going to David McDavid Lincoln, ask for Romeo.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did!
Thanks for all your patience and laid back demeanor. You...
Thanks for all your patience and laid back demeanor. You kept the car buying process as relaxed as you could. We will refer others here, as well as be back in the future, thanks to Romeo. Ask for Romeo Ahmad when you come into David McDavid Lincoln!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We hope to be of service to you again!
Overall pleased.
The used car sales associate (Romeo) was extremly helpful and knowledgeable about the Dodge Durango, which helped us to make an informed purchase. I really appreciate that we did not feel pressured to make a deal on our first visit to view and drive the vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
2018 navigator
Great buying experience. Fair and simple. In and out quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brandon Shirley, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
I LOVE THESE GUYS!
I LOVE THESE GUYS (and GALS!)! They are totally interested in my complete satisfaction, and I have received it on many occasions! I hope to buy another Lincoln from them when it's time for another!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Lincoln Continental 6 Month Service
As usual, everyone at David McDavid were professional and exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roy Taylor, we are delighted to see this rating! Have a great day!
Poor repair service
Poor follow up on service orders. I had to call them to find out if parts were in and if service under warranty was done and car ready.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we are so disappointed to learn of this situation you have described. Please give us a call at (972) 964-5000 and we will do our best to make this better. We hope to hear from you soon.
David McDavid Lincoln
Service Manager was helpful, service was done promptly and ata fair price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!