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Ray Huffines Chevrolet Plano

(2,710 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 6 awards
2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 736-8760 (877) 736-8760
Used (877) 968-7207 (877) 968-7207
Service (888) 299-5182 (888) 299-5182

Reviews

(2,710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Huffines Chevrolet Plano from DealerRater.

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We have gone here for over 25 years!

We have gone here for over 25 years! Love this service location?? Absolutely great hands down? They take care of our family every time we go there. Now that we have so many Chevy, Buick, and GMC cars we send out grown kids there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick check in--Service Advisor listened and responded

Quick check in--Service Advisor listened and responded with interest and support for my concerns..Kept me informed of progress being made over two day period.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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JOBY IS AN ASSET TO THIS DEALERSHIP, HE PROVIDED THE BEST

JOBY IS AN ASSET TO THIS DEALERSHIP, HE PROVIDED THE BEST CUSTOMER SERVICE I HIGHLY RECOMMEND HE WAS AVAILABLE VIA TEXT OF PHONE CALL, HE EVEN CAME IN EARLY FOR ME TO WORK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a service bulletin issue after calling GM they were

Had a service bulletin issue after calling GM they were saying it was covered under emissions after going to the dealership that was supposed to reach out to me according to GM. I am done with the dealership and I am done with arguing with them. We bought our truck from them and we will never buy another truck from. I never write a review but I am definitely done with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Mr. Medley, Thank you for taking my call and allowing me to apologize for the frustration we have caused. Our poor communication failed to share that we must perform diagnostics prior to completing any service bulletins to ensure we are correcting the concern. We would welcome the opportunity to earn your trust again in the future. Sincerely, Craig Robbins - General Manager

I tried for 6 days to get someone to call me or contact

I tried for 6 days to get someone to call me or contact me to buy a car. Would have been a sight unseen purchase. They seem to think you have to have an appointment to purchase. After going through all the pre purchase approval, they sold the car the night before I could get there. Never again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Extremely happy with our purchase and saleperon Mike.

Extremely happy with our purchase and saleperon Mike. Mike was very professional, honest and knowledgeable. The finance was always kind and professional as well. We felt very comfortable doing business with dealership. Thanks Ismael.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The salesman was extremely friendly and knowledgeable

The salesman was extremely friendly and knowledgeable about the vehicle and the buying experience was very pleasant and simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another EXCELLENT buying experience from Huffines

Another EXCELLENT buying experience from Huffines Chevrolet Plano. This is the 2nd pre-owned car we have bought specifically from Miguel Lopez-Gil. He made for a great customer experience. Miguel was professional, communicative, knowledgeable, and very efficient. The overall experience was pleasant, not rushed, and no pressure - YES! Thank You Huffines Chevrolet Plano and more importantly, Miguel! Highly Recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Warranty work

Service advisor was very good. Appointment required and turnaround on warranty work was fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Joe Rangel

I went in for a state inspection and came out with a service that far exceeded my expectations. Mr. Kieth Overturf, is very professional ,efficient and a self-starter. I was unaware that I needed an ALDL PORT INOP and a Heated Steering Wheel. I came out overly satisfied with a piece of mind that I need this kind of attentiveness in my 2022 Tahoe, even though I'm closer to a Jupiter Chevrolet, I would rather come here to Huffines in Plano, TX.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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