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Napleton's Valley Hyundai

(3,433 reviews)
Visit Napleton's Valley Hyundai
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2014 state dealer award
2023 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (630) 626-5766 (630) 626-5766
Used (630) 626-5764 (630) 626-5764
Service (630) 608-4105 (630) 608-4105

Reviews

(3,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Valley Hyundai from DealerRater.

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Napleton valley Hyundai

I truly rate Napleton at a 10 They are super nice , don?t hassle you Easy weasy as they say !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rosemary, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Had a great experience buying a used car here.

Had a great experience buying a used car here. I’d recommend to anyone. Joe Williams is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Awesome experience buying my car!

Lucy was so great to work with! She answered all of my questions and walked me through everything very thoroughly. Her kindness really stuck out to me, as I?ve had some unpleasant experiences with people in the car buying industry, so working with her and experiencing such genuineness was a breath of fresh air. If you?re in the market for a car and you?re in the Aurora/Naperville area, stop by and see Lucy! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Elizabeth, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Great experience

Had a great experience buying a used car here. Joe Williams is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Riley, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your vehicle and we will be more than happy to assist you!

Lease buy out

Buyout of my lease was quick and painless, Jordan was very pleasant? excellent experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Dawn, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Lucy was so great to work with!

Lucy was so great to work with! She answered all of my questions and walked me through everything very thoroughly. Her kindness really stuck out to me, as I’ve had some unpleasant experiences with people in the car buying industry, so working with her and experiencing such genuineness was a breath of fresh air. If you’re in the market for a car and you’re in the Aurora/Naperville area, stop by and see Lucy! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Lucy here at Napleton's Valley Hyundai! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

John Pearson was very informative and helped me

John Pearson was very informative and helped me understand every aspect of the needs my vehicle needed. Went above and beyond to give me advice on steps to ensure my questions were answered very happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ozzy, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thank you very good 👍 I really appreciate and also I’m

Thank you very good 👍 I really appreciate and also I’m recommended Napleton Valley Hyundai

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Zara, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Sales rep

Joe Williams was a great car salesman. He answered every question that I had about the vehicle. Very understanding and listens to everything I ask. Overall will recommend him to any one to come buy a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Napleton's Valley Hyundai. Thanks for the recommendation, and have an amazing day!

Joe Williams is the MAN!

Joe Williams was knowledgeable and patient as I made my purchase. It?s clear he knows his cars and how to make sure his customers get a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jerome, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!