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DARCARS Chrysler Dodge Jeep RAM Silver Spring

(188 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (301) 328-1555 (301) 328-1555
Used (301) 830-8700 (301) 830-8700
Service (301) 328-1261 (301) 328-1261

Reviews

(188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing and Very Flexible Dealership

I always love to hear what Jeff told me as soon I started the application. "Let's make it happen"! He's the best!!! Manager Berry has the biggest heart for my kids!!! They made everything easy and possible that's unreachable for me!!! Highly recommended dealership!!! Thank you for everything!!! Karen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Karen, we appreciate the five-star review! It was our pleasure to work with you during this experience, and we invite you back any time! Thank you, DARCARS Customer Relations

Excellent Service With a Smile!

Very friendly service staff! Upon arriving, I was greeted by a gentleman who asked me if I was there for service and brought me to the service desk. Brian Paige, the service manager, addressed me as soon as he was finished with the other guest. He was so fast and efficient and told me my car would be ready in about 45 mins. As promised, the car was ready after I had lunch. The mechanic who returned my Jeep Wrangler was also very pleasant and even asked to confirm my tire pressure. As expected, per the Jeep Wave program, it was free for the oil change, tire rotation and checkup. They couldn’t have made this experience better. I was truly thrilled and felt so happy when I left. The car is doing great and I’ll be back to have my other Jeep services. Thanks so much, Brian Paige and the DARCARS service team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for the five-star review! It was our pleasure to take care of your Jeep and we hope to see you again in the future! Thank you, DARCARS Customer Relations

Awesome Sales Rep

Jeff is knowledgeable and has excellent customer service. He is very friendly always willing to help. He is an asset to this group as a first time car. Buyer you are in great hands with Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

He will be very grateful for your excellent recommendation. Thank you so much. We hope that you will consider us for any future needs. Have a great day and visit again soon. Thank you, DARCARS Customer Relations

Great service!

I was visiting from out of town and needed an emergency repair. Service was great, fast and everyone was helpful and professional. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review and rating! We are happy to know that we were able to help you service your vehicle and that our staff was quick, professional, and helpful. We also appreciate you recommending us and we hope to see you again soon! Thank you, DARCARS Customer Relations

Excellent service all around

I gave 5 stars Jonathan Njoku sales person was excellent and so friendly and helpful he is a gem. All around service excellent and brought a new jeep and was finished with all the paperwork in a timely matter. Would recommend to buy from Jonathan at this dealership...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.
Dealer response

Joe, Your perfect score for Jonathan is greatly appreciated! If there is anything else we can do to assist you, please do not hesitate to let us know directly. Congratulations on your Jeep and we invite you back again. Thank you, DARCARS Customer Relations

Wonderful experience!

Jonathan Njoku was so nice and helpful. He walked us through the entire process and followed up with us after the sale to make sure we were comfortable with everything about the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience working with Jonathan. It is a delight to learn of your satisfaction. Congratulations on your Jeep! We welcome you again. Thank you, DARCARS Customer Relations

Excellent Out of State Purchase Experience

Reached out to Darcars to confirm the validity of their excellent online pricing. Jonathon took my call, to my luck, and was very responsive and attentive through the entire process. Jonathan quickly confirmed their great online price was valid, so I immediately moved forward with purchasing the car, with no hidden fees or hang-ups. As an out of state buyer it can be stressful and difficult, but Jonathan was excellent in both responsiveness and attention, as well as handling the process for me to make it as easy as possible. Would certainly recommend Darcars and Jonathan to any prospective customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future! Best, DARCARS Customer Relations

Service

Excellent service, professional and highly respectful. Attendant keep me appraised of various aspects of my service needs and explained them to me in understandable terms, highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the 5 stars and the great review!

Outstanding

I was looking for a 7 seater vehicle for my full time Christian preaching ministry.Found the Chrysler Pacifica here and the sales consultant Mr.Boulandi made me feel welcome. From the very first time I entered the establishment till I drove away in my vehicle was a pleasant experience. Thanks DARCARS Chrysler’,Jeep Dodge Ram Of Silver Spring. Michael DaCosta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience! Best, DARCARS Customer Relations

Satisfaction

Great dealership everyone friendly and helpful. Wes the mechanic and his team always gives great service and takes care of my company van. Best dealership in the area! Only dealership i take my van for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with Wes and our team! We're glad that we have earned five-stars. We look forward to taking care of your company van again in the future. Thank you, DARCARS Customer Relations