Reviews
Amazing and Very Flexible Dealership
I always love to hear what Jeff told me as soon I started the application. "Let's make it happen"! He's the best!!! Manager Berry has the biggest heart for my kids!!! They made everything easy and possible that's unreachable for me!!! Highly recommended dealership!!! Thank you for everything!!! Karen
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karen, we appreciate the five-star review! It was our pleasure to work with you during this experience, and we invite you back any time! Thank you, DARCARS Customer Relations
Excellent Service With a Smile!
Very friendly service staff! Upon arriving, I was greeted by a gentleman who asked me if I was there for service and brought me to the service desk. Brian Paige, the service manager, addressed me as soon as he was finished with the other guest. He was so fast and efficient and told me my car would be ready in about 45 mins. As promised, the car was ready after I had lunch. The mechanic who returned my Jeep Wrangler was also very pleasant and even asked to confirm my tire pressure. As expected, per the Jeep Wave program, it was free for the oil change, tire rotation and checkup. They couldn’t have made this experience better. I was truly thrilled and felt so happy when I left. The car is doing great and I’ll be back to have my other Jeep services. Thanks so much, Brian Paige and the DARCARS service team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the five-star review! It was our pleasure to take care of your Jeep and we hope to see you again in the future! Thank you, DARCARS Customer Relations
Awesome Sales Rep
Jeff is knowledgeable and has excellent customer service. He is very friendly always willing to help. He is an asset to this group as a first time car. Buyer you are in great hands with Jeff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He will be very grateful for your excellent recommendation. Thank you so much. We hope that you will consider us for any future needs. Have a great day and visit again soon. Thank you, DARCARS Customer Relations
Great service!
I was visiting from out of town and needed an emergency repair. Service was great, fast and everyone was helpful and professional. Highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us a positive review and rating! We are happy to know that we were able to help you service your vehicle and that our staff was quick, professional, and helpful. We also appreciate you recommending us and we hope to see you again soon! Thank you, DARCARS Customer Relations
Excellent service all around
I gave 5 stars Jonathan Njoku sales person was excellent and so friendly and helpful he is a gem. All around service excellent and brought a new jeep and was finished with all the paperwork in a timely matter. Would recommend to buy from Jonathan at this dealership...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, Your perfect score for Jonathan is greatly appreciated! If there is anything else we can do to assist you, please do not hesitate to let us know directly. Congratulations on your Jeep and we invite you back again. Thank you, DARCARS Customer Relations
Wonderful experience!
Jonathan Njoku was so nice and helpful. He walked us through the entire process and followed up with us after the sale to make sure we were comfortable with everything about the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your wonderful experience working with Jonathan. It is a delight to learn of your satisfaction. Congratulations on your Jeep! We welcome you again. Thank you, DARCARS Customer Relations
Excellent Out of State Purchase Experience
Reached out to Darcars to confirm the validity of their excellent online pricing. Jonathon took my call, to my luck, and was very responsive and attentive through the entire process. Jonathan quickly confirmed their great online price was valid, so I immediately moved forward with purchasing the car, with no hidden fees or hang-ups. As an out of state buyer it can be stressful and difficult, but Jonathan was excellent in both responsiveness and attention, as well as handling the process for me to make it as easy as possible. Would certainly recommend Darcars and Jonathan to any prospective customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future! Best, DARCARS Customer Relations
Service
Excellent service, professional and highly respectful. Attendant keep me appraised of various aspects of my service needs and explained them to me in understandable terms, highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars and the great review!
Outstanding
I was looking for a 7 seater vehicle for my full time Christian preaching ministry.Found the Chrysler Pacifica here and the sales consultant Mr.Boulandi made me feel welcome. From the very first time I entered the establishment till I drove away in my vehicle was a pleasant experience. Thanks DARCARS Chrysler’,Jeep Dodge Ram Of Silver Spring. Michael DaCosta
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience! Best, DARCARS Customer Relations
Satisfaction
Great dealership everyone friendly and helpful. Wes the mechanic and his team always gives great service and takes care of my company van. Best dealership in the area! Only dealership i take my van for service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with Wes and our team! We're glad that we have earned five-stars. We look forward to taking care of your company van again in the future. Thank you, DARCARS Customer Relations