Reviews
GREAT used car buying experience
I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the wonderful review and recommendation. Both mean the world to us. We're thrilled to hear what a great experience you had at our dealership. Congrats on your new vehicle and we look forward to seeing you soon. DARCARS Customer Relations
Such a GREAT Used Car Sales team!
I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn’t be happier that our team provided you with a great car buying experience. Thank you for sharing your feedback with us and the community. We hope you are enjoying your new vehicle, please come back to visit anytime! DARCARS Customer Relations
Amazing Experience Buying First Jeep
I had a great experience buying my first Wrangler. Client Advisors took the time to show me multiple cars and help me choose the right one. Pricing was transparent and I was treated professionally and with courtesy. Thank you for a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure serving you! We really appreciate you taking your time to leave us this review. We're so happy to hear that everyone was professional and courteous. We hope to see you again soon. DARCARS Customer Relations
Great
Great service friendly people. Went in ask for a price they came back with the price I need to get into the car. Very professional sales rep with a great attitude.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
So happy to hear that you had a good experience. Thank you for your business and we look forward to seeing you again soon. DARCARS Customer Relations
Bought 2 Jeep Altitude SUV’s
Was very happy with the service and the overall deal we got. Made the transaction very easy, no hassling, really gave me the best deal. Provided a lot of financing options, took the time to explain everything in detail and went above and beyond. A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review! We really appreciate it. DARCARS Customer Relations
Rip off artists
Do not, I repeat do not take your car to this service shop. They misdiagnosed the same problem twice in a 3 month span. Now the 2nd result is a 5,500 Transfercase repair.And nod course they still charged me 175 fee for the diagnosis, Ho figure
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, We take our customers' feedback seriously and would appreciate the opportunity to speak with you and directly address your concerns regarding your recent experiences with our Service Department. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. Thank you, DARCARS Customer Relations
Do not go to service shop
Misdiagnosed the same problem twice within a 3 month span with the latter result being a 5500 repair to the Transfercase and of course still had to pay the 175 diagnostic fee
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for bringing this to our attention. We are sorry that your experience didn't quite match your expectations. We would love to hear more about this, so that we can deliver a better experience next time. You may reach us anytime at customerrelations@darcars.com or 800.327.2277. Thank you, DARCARS Customer Relations
Oil Change
I love the NO APPOINTMENT oil change... Just stopped in and was promptly greeted by Brian Paige. He and the team took great care of me and I was in my way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing us for your automotive needs! Best, DARCARS Customer Relations
Courteous and caring service department
Stopped in to see Jason, who was off that day, but Virginia stepped in and took care of 4 issues I was having -dim headlamps, broken windshield wiper, Key remotes needed batteries and a re-call. I was very pleased to be taken care of with no appointment. It s very hard to get my car serviced on.a week day, due to my work schedule. Note- I did not buy my car from Darcars, but service was very attentive anyway. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very appreciative of your great feedback for Virginia and our services for your vehicle. Thank you so much for taking the time to share your review. If there is anything else we can do to assist you, please do not hesitate to reach out and let us know directly. We welcome you again in the future! Thank you, DARCARS Customer Relations
Need explanation what happened not to finish the service?
Till now bo body has called me to finish my car say they ordered onother part and I payed for those parts already Express still waiting🤔 to bring the car in
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your concerns about your service experience. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. Thank you, DARCARS Customer Relations