Skip to main content

DARCARS Chrysler Dodge Jeep RAM Silver Spring

(188 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (301) 328-1555 (301) 328-1555
Used (301) 830-8700 (301) 830-8700
Service (301) 328-1261 (301) 328-1261

Reviews

(188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

GREAT used car buying experience

I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for the wonderful review and recommendation. Both mean the world to us. We're thrilled to hear what a great experience you had at our dealership. Congrats on your new vehicle and we look forward to seeing you soon. DARCARS Customer Relations

Such a GREAT Used Car Sales team!

I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that our team provided you with a great car buying experience. Thank you for sharing your feedback with us and the community. We hope you are enjoying your new vehicle, please come back to visit anytime! DARCARS Customer Relations

Amazing Experience Buying First Jeep

I had a great experience buying my first Wrangler. Client Advisors took the time to show me multiple cars and help me choose the right one. Pricing was transparent and I was treated professionally and with courtesy. Thank you for a wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure serving you! We really appreciate you taking your time to leave us this review. We're so happy to hear that everyone was professional and courteous. We hope to see you again soon. DARCARS Customer Relations

Great

Great service friendly people. Went in ask for a price they came back with the price I need to get into the car. Very professional sales rep with a great attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

So happy to hear that you had a good experience. Thank you for your business and we look forward to seeing you again soon. DARCARS Customer Relations

Bought 2 Jeep Altitude SUV’s

Was very happy with the service and the overall deal we got. Made the transaction very easy, no hassling, really gave me the best deal. Provided a lot of financing options, took the time to explain everything in detail and went above and beyond. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! We really appreciate it. DARCARS Customer Relations

Rip off artists

Do not, I repeat do not take your car to this service shop. They misdiagnosed the same problem twice in a 3 month span. Now the 2nd result is a 5,500 Transfercase repair.And nod course they still charged me 175 fee for the diagnosis, Ho figure

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, ​ ​We take our customers' feedback seriously and would appreciate the opportunity to speak with you and directly address your concerns regarding your recent experiences with our Service Department. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. ​Thank you, DARCARS Customer Relations

Do not go to service shop

Misdiagnosed the same problem twice within a 3 month span with the latter result being a 5500 repair to the Transfercase and of course still had to pay the 175 diagnostic fee

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for bringing this to our attention. We are sorry that your experience didn't quite match your expectations. We would love to hear more about this, so that we can deliver a better experience next time. You may reach us anytime at customerrelations@darcars.com or 800.327.2277. Thank you, DARCARS Customer Relations

Oil Change

I love the NO APPOINTMENT oil change... Just stopped in and was promptly greeted by Brian Paige. He and the team took great care of me and I was in my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your automotive needs! Best, DARCARS Customer Relations

Courteous and caring service department

Stopped in to see Jason, who was off that day, but Virginia stepped in and took care of 4 issues I was having -dim headlamps, broken windshield wiper, Key remotes needed batteries and a re-call. I was very pleased to be taken care of with no appointment. It s very hard to get my car serviced on.a week day, due to my work schedule. Note- I did not buy my car from Darcars, but service was very attentive anyway. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We are very appreciative of your great feedback for Virginia and our services for your vehicle. Thank you so much for taking the time to share your review. If there is anything else we can do to assist you, please do not hesitate to reach out and let us know directly. We welcome you again in the future! Thank you, DARCARS Customer Relations

Need explanation what happened not to finish the service?

Till now bo body has called me to finish my car say they ordered onother part and I payed for those parts already Express still waiting🤔 to bring the car in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to share your concerns about your service experience. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. Thank you, DARCARS Customer Relations