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Trophy Nissan

(3,950 reviews)
Visit Trophy Nissan
Sales hours: 8:00am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 6:00am–7:00pm
Tuesday 8:00am–9:00pm 6:00am–7:00pm
Wednesday 8:00am–9:00pm 6:00am–7:00pm
Thursday 8:00am–9:00pm 6:00am–7:00pm
Friday 8:00am–9:00pm 6:00am–7:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (972) 961-7097 (972) 961-7097
Used (888) 509-3043 (888) 509-3043
Service (972) 535-8171 (972) 535-8171

Reviews

(3,950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Trophy Nissan from DealerRater.

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Trophy Nissan has been great

The people at Trophy have treated me very well, and I recommend them highly. The people I have met in sales, as well as the people I have met in service, have made me feel at home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

went for oil change

Everybody was very Friendly and nice time wise service was great all my paper was ready went l got there they took my car straight to the shop.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always have Great Customer Service

I have always had great customer service from the time I bought my vehicle to the time I had my first service work done. The car sales person, the service department, everyone has been very helpful and very courteous. This is the best experience I have ever had with a car dealership in my entire life. I couldn't be more pleased with the quality service I have received. I would recommend this dealership to everyone! Thank you, Tammy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

someone came through for me

when knowone else could give me what I wanted for the price I wanted,the guy at Trophy came throught for me.if I were buying a new or used car,give them a chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

PWatts

Sending out greetings to salesperson Andrew Maritim. Words cannot express my wonderful experience with this wonderful and knowledgeable salesperson. What I most admire about Andrew is his patience and smile. Marin's thoughtfulness throughout my sale was wonderful and even to this day he is still concern about my choice of vehicle and how it's gong. One thing I asked upon my return whether its sooner or later ia for the location to add a popcorn machine out front for my friends or family members to enjoy while closing a deal with my newly friend Martin as he is the go to man for any deal used or new. Marin thank you for a job well done and being so patient on my need of color and type. Please past some of your charm and experience to any newly or seasonal counterparts on what it takes to get the job done and forever keeping your customers happy and satisfied. Thanks for being you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with us, and that Andrew treated you so well! We have great news, we recently put a brand new popcorn machine in our showroom so you will be able to enjoy it next time you visit us! Thank you for your business, and we look forward to serving you in the future.

I went in for my 15,000 mile service

Everybody was very Friendly and nlce time wise service was great all my paper was ready went l got there they took my car straight to the shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Used cars

Cordell did a great job assisting my boyfriend this Friday afternoon with looking at cars nessasary for the family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Callie, thank you for taking the time to fill out this review! We are happy to hear that Cordell was able to assist you with finding the right vehicle for you and your boyfriend. We look forward to assisting you again in the future!

Best dealership to buy a vehicle!

This dealership is exceptional in providing an excellent purchasing experience for the customer. They are very mindful of your time and do not pressure you into making a purchase. They are informative about their cars and do a great job of matching the car with your needs. I would recommend them to all my family and friends without hesitation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best New Car Purchase

Kevin Berry was very friendly and helpful. It was cold and rainy but he came outside to great us and answer all of our questions regarding models and options. He was kind enough to offer hot beverages several times. He intoduced us to a Finance Manager and we began negotiations after our test drive. He got an appraisal for our trade in and it was not long before we were signing the paperwork. The Director of Finance, Jennifer Carroll came in to assist Brian to close the deal with GAP and extended warranty options. This was one of the very best car purchase experiences I ever had. We stayed longer than originally intended just talking with these great people! I will definitely tell anyone who will listen, what a fantastic dealership Trophy Nissan really is. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Friendly Peaple

Nice n Easy Deal great time ....very comfortable Thanks I will recommend this dealer with my family and with my friends Good New Year Start

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.