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Acura of Johnston

(1,349 reviews)
Visit Acura of Johnston
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–4:30pm
Tuesday 9:00am–7:00pm 7:00am–4:30pm
Wednesday 9:00am–7:00pm 7:00am–4:30pm
Thursday 9:00am–7:00pm 7:00am–4:30pm
Friday 9:00am–7:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (515) 446-7004 (515) 446-7004
Used (877) 290-8510 (877) 290-8510
Service (877) 290-8506 (877) 290-8506

Reviews

(1,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Johnston from DealerRater.

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Great staff ... Great experience!

Thanks to Kelly Rohde and the rest of the Acura of Johnston team for making my car buying experience a good one . Kelly was very helpful through the whole process and even helped move things from my old car to the new car in the rain. She stayed late past hours to make sure we where happy and set up. Thanks again !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

I stop by for oil change on a regular basis and I always get the same great service. I have come to expect no less from this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thorough and fast

Came in for routine service. No appointment was needed which I appreciate! The service technician showed me my (absolutely filthy) air filters and suggested they be replaced. After 20,000 miles driving on gravel daily I couldn’t disagree! I appreciate their attention to detail, the comfy waiting area and selection of refreshments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a great experience

Oil change today. Wonderful waiting area, good latte! Great way to start the day with knowledgeable and friendly team. I have been coming here for over 10 years and will be a life long customer! Will keep this car and get my next new one at the same place BECAUSE of the service team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change

Everything went very well. As always, service department was very friendly and professional. I have been a long time customer and the service department is one of the main reasons why.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service work

I had remote start installed. I was quoted one price for installation and then it was significantly higher when I checked out but they charged me the quoted price without any haggling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always great service

I usually wait for the service on my car to be completed. Always done on time, as promised. Waiting area is nice and well equipped with coffee machine, snacks, beverages, etc. Wi-fi is also available. Those in the service department are always very helpful and efficient!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service

I was searching for a new SUV for my wife, and in no time was set up with two great salesmen. They were able to get me what I needed, and stay within the requested budget. I was very impressed with the professionalism and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Customer Service

I went in to get my car oil change. The people was super nice and friendly and very helpful and convenient! I didn't have any issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly,professional,quick

In addition to my A1 service I needed a bit of electronic feature assistance. Elijah was wonderful. He walked me through setting up navigation,radio station presets and wallpaper. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.