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Young Chevrolet

(469 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–1:00pm
Sunday Closed Closed
New (469) 331-1038 (469) 331-1038
Used (469) 331-1043 (469) 331-1043
Service (469) 331-1036 (469) 331-1036

Reviews

(469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Young Chevrolet from DealerRater.

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Was very friendly, detailed, patient great Customer

Was very friendly, detailed, patient great Customer Service and the job was done in a timely manner .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mi carro estaba para una reparación y ya le tocaba el

Mi carro estaba para una reparación y ya le tocaba el cambio de aceite y nomas able con Andy que está en body shop y el ablo con Michael Sierra le hicieron el cambio de aceite todo muy rápido

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Edwin service was excellent, he answered all my

Edwin service was excellent, he answered all my questions. I Was there getting an oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My car was not complete.

My car was not complete. I didn’t get the opportunity to speak to service manager when asked. Instead Olly picked up the call. Young Chevrolet doesn’t offer loaners and they make it very inconvenient for customers. I had to wait 6 hours for them to tell me my battery was the problem on a brand new car. The wait was unacceptable and the issue was unacceptable. Then once again my car was filthy on the inside. I have asked once before to please use floor, seat and steering wheel protectors and once again it wasn’t done. There was oil and dirt on my floor mat and my seat was nasty, console was nasty and my steering wheel was nasty. Now my car you put a new battery in but didn’t fix any of the other issues that come with putting in a new battery. Onstar isn’t working and I pay for it. My Chevy app isn’t working because onstar is t working the date and time is wrong in my car and these are all things that since you kept my car for 6 HOURS should have been taken care of and made sure they working before I left. Since you make it inconvenient by not having loaners I had to take off from work Olly knew this so why not make sure everything worked before I left? Yes I was upset about being there for 6 hours but what other alternative did I have. I would have much rather my car been totally fixed so I would t have to come back. Now because I was told to leave and call Chevy/ Onstar on my own to see if they could fix it when I mentioned before I left more than once that the dealership needed to fix it because you all where the ones that set it up I was still told to do it myself and then let him know what they said. I did that when I should not have I should have stayed. On the phone with Chevy/Onstar an hour for them to tell me what I already knew. The dealership needed to fix it. Now I am in a situation. I cannot leave my car it’s my only transportation, and I can’t take another day off to sit up there for 6 hours for you all not to fix my car again. I told Olly I can bring when I get off on Monday but of course that’s too late for the technicians because I get off at 4:00. It will take at least 45 mins to get there. I do apologize for the long message but this is very upsetting. I have mentioned all of this to Olly. He is very aware. I would like a call from the service manager. Let me be clear Olly is a good service advisor however I want to speak to the manager. Thank you Ms. Howard

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a great quick experience with the service team.

I had a great quick experience with the service team. Very helpful and friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Edwin was great very helpful and walks me through the

Edwin was great very helpful and walks me through the process of getting my truck fixed everytime

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service was very good.

The service was very good. I appreciate the people at Young .keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I love them at Young Chevrolet!

I love them at Young Chevrolet! When it is a mistake made…they will fix it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice guy PROMOTE THIS YOUNG MAN SEND THIS GUY TO

Nice guy PROMOTE THIS YOUNG MAN SEND THIS GUY TO LEADERSHIP SCHOOL LIKE THE MILITARY DOES DON;T COUNT THIS CLOWN OUT GREAT JOB.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The people is nice they have good customer service and

The people is nice they have good customer service and very helpful and friendly staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.