Reviews
Write a reviewHorrible service ripped me off.
Horrible service ripped me off.I had to tow my car away from that place 1400$ later it still wasn't working.
Horrible service ripped me off.
Horrible service ripped me off.I had to tow my car away from that place 1400$ later it still wasn't working.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Was there today for an oil change, and the service man
Was there today for an oil change, and the service man explained that the prices have gone up. Three price levels, good, better and best starting at $ 110.00. I told him that’s an absurd price, to many quick oil change places for less money. I also said that maybe Clay Cooley quick paying for so many commercials he could pass that savings to the consumer. They have lost me as a service customer, I have purchased several vehicles from Young and my parents have back when it was Taylor Chevrolet.
Was there today for an oil change, and the service man
Was there today for an oil change, and the service man explained that the prices have gone up. Three price levels, good, better and best starting at $ 110.00. I told him that’s an absurd price, to many quick oil change places for less money. I also said that maybe Clay Cooley quick paying for so many commercials he could pass that savings to the consumer. They have lost me as a service customer, I have purchased several vehicles from Young and my parents have back when it was Taylor Chevrolet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
horrible service overcharged misdiagnosed incredible lack
horrible service overcharged misdiagnosed incredible lack of customer care, myriads of phone calls unanswered, blatant lies on the bill, truck misfiring the reason for bringing it in, after 5 weeks of delay and 5000 $ in bills, truck stalled on exiting the shop. Another 400 for fuel pump. Manager absolutely rude. Excessive billing, like 700 labor for replacing oxygen sensor. Total disaster, dont come in .
horrible service overcharged misdiagnosed incredible lack
horrible service overcharged misdiagnosed incredible lack of customer care, myriads of phone calls unanswered, blatant lies on the bill, truck misfiring the reason for bringing it in, after 5 weeks of delay and 5000 $ in bills, truck stalled on exiting the shop. Another 400 for fuel pump. Manager absolutely rude. Excessive billing, like 700 labor for replacing oxygen sensor. Total disaster, dont come in .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tammie johnson
They Said they rotated my and they didn't I explain I know they didnt
Tammie johnson
They Said they rotated my and they didn't I explain I know they didnt
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
HORRIBLE, INCOMPETENCY, UNPROFESSIONAL, DISSATISFIED,
HORRIBLE, INCOMPETENCY, UNPROFESSIONAL, DISSATISFIED, POOR WORKMANSHIP, POOR MANAGEMENT, NO QUALITY CONTROL, DO NOT GO HERE!
HORRIBLE, INCOMPETENCY, UNPROFESSIONAL, DISSATISFIED,
HORRIBLE, INCOMPETENCY, UNPROFESSIONAL, DISSATISFIED, POOR WORKMANSHIP, POOR MANAGEMENT, NO QUALITY CONTROL, DO NOT GO HERE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This was a fantastic experience.
This was a fantastic experience. Fast, efficient, and friendly. Best dealership I have done business with.
This was a fantastic experience.
This was a fantastic experience. Fast, efficient, and friendly. Best dealership I have done business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another shady dealer!
Another shady dealer! There add on fees are extremely excessive. When they don't want to bother with you, they say the vehicle was just sold the night before. Amazingly after contacting someone else, it was never sold. Same car is priced 4k more then on a different site.
Another shady dealer!
Another shady dealer! There add on fees are extremely excessive. When they don't want to bother with you, they say the vehicle was just sold the night before. Amazingly after contacting someone else, it was never sold. Same car is priced 4k more then on a different site.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Did not get suv advertised on internet.
Did not get suv advertised on internet. They didnt service car before left . Went out there one week later wasted trip promises not kelp.. Called manager NO RETURN PHONE CALL.. I had to reach out to owners secretary to get any response thanks to her .. Manager of dealership corrected about 80 percent of issues.. Then i get a clear title to a new car that was financed at my bank
Did not get suv advertised on internet.
Did not get suv advertised on internet. They didnt service car before left . Went out there one week later wasted trip promises not kelp.. Called manager NO RETURN PHONE CALL.. I had to reach out to owners secretary to get any response thanks to her .. Manager of dealership corrected about 80 percent of issues.. Then i get a clear title to a new car that was financed at my bank
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Rainy Days
I called k in n February 2023 due to a recall on windshield wipers for my equinox. I received a text and a call from Sierra that said the part would be ordered and call me once it had been received. A month went by and I nothing. I called and was connected to Sierra that said part of the part had been received and would call me again to make sure it is th one needed for my car. That was the last time I heard anything. It came to the point I contacted another Chevrolet to complete the job. There have been days that I could not drive my car because my windshield wipers did not work. I would have appreciated that someone could have called and verified if my issue could’ve been resolved or not.
Rainy Days
I called k in n February 2023 due to a recall on windshield wipers for my equinox. I received a text and a call from Sierra that said the part would be ordered and call me once it had been received. A month went by and I nothing. I called and was connected to Sierra that said part of the part had been received and would call me again to make sure it is th one needed for my car. That was the last time I heard anything. It came to the point I contacted another Chevrolet to complete the job. There have been days that I could not drive my car because my windshield wipers did not work. I would have appreciated that someone could have called and verified if my issue could’ve been resolved or not.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm not someone to leave reviews, but the experience I
I'm not someone to leave reviews, but the experience I had was so bad I feel the need to warn others. Body shop and service department are horrible. They will not communicate with you and keep you updated on the status of the repair. When they make a mistake, there is zero urgency to correct the mistake. Dealing with this dealership has ruined my C8 experience. I was more than patient for 8 months while they tried to do a job that should have taken a maximum of 3-4 weeks...Yeah, that bad. Got my car back, they lost the floor mats, lug nut lock key, and the front truck doesn't open. Took it to another dealership to get those things fixed. Erica Moran is the internet marketing manager, not a manager I was able to see in the store.
I'm not someone to leave reviews, but the experience I
I'm not someone to leave reviews, but the experience I had was so bad I feel the need to warn others. Body shop and service department are horrible. They will not communicate with you and keep you updated on the status of the repair. When they make a mistake, there is zero urgency to correct the mistake. Dealing with this dealership has ruined my C8 experience. I was more than patient for 8 months while they tried to do a job that should have taken a maximum of 3-4 weeks...Yeah, that bad. Got my car back, they lost the floor mats, lug nut lock key, and the front truck doesn't open. Took it to another dealership to get those things fixed. Erica Moran is the internet marketing manager, not a manager I was able to see in the store.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair