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AutoNation Chevrolet Pembroke Pines

(1,603 reviews)
Visit AutoNation Chevrolet Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (877) 289-5564 (877) 289-5564
Used (888) 404-3083 (888) 404-3083
Service (888) 629-7909 (888) 629-7909

Reviews

(1,603 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Pembroke Pines from DealerRater.

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The waiting time is the reason I come it's not long and

The waiting time is the reason I come it's not long and to the point

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

I am disappointed with this dealership.

I am disappointed with this dealership. My service attendant was polite, professional and accommodating, but i was appalled with the policies of the dealership. I own a Chevy Volt where I need a replacement for the charging cord. The dealership was looking to charge me almost double what the part sells for on the internet and even $200 more than what Chevy themselves sells the cord for on their own official Chevy website. When I brought that to the attention of my service representative, it really didn't matter. Additionally, I sought an oil change where the price quoted was approximately 50% higher than what was being advertised on the dealership's own website!. I can only conclude that the dealership epitomizes the concept of not only not being competitive with market prices but also doesn't care if there is a price fluctuation between what they quote...versus what they advertise. I'm offended and will take my business to a place with more fair business practices. The less sophisticated can easily be taken advantage of here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Todo el personal te brinda muy buenas atenciones !

Todo el personal te brinda muy buenas atenciones !!! Excelente servicio y muy efectivo el servicio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Siéntete libre de pasar si alguna vez necesitas más ayuda.

Always friendly and timely service.

Always friendly and timely service. Car back as promised and no issues with the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

My oil change was very efficient and quick.

My oil change was very efficient and quick. The employees made sure to address all of my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jenny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Convenient service scheduling, service advisors listen to

Convenient service scheduling, service advisors listen to description of program, work performed right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Norseav, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Pembroke Pines! If you need more help, our team is available to talk -- safe travels!

Two hour wait for oil change and tire registration.

Two hour wait for oil change and tire registration. I had an appointment.an as it made no difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dana was very courteous, great at finding us a great

Dana was very courteous, great at finding us a great deal. After the purchase of the SUV, he took the time to give us a tutorial on the functions of the SUV. Great working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Shiv, my service writer does a terrific job.

Shiv, my service writer does a terrific job. The service tech, Rodrigo took great care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Lennassi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Richard H has been always helpful and transparent with

Richard H has been always helpful and transparent with me. I will recommend a friend to automation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jay, thanks so much for the warm recommendation of the team here at Autonation Chevrolet Pembroke Pines. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!